Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.
Overview
12
12
years of professional experience
Work History
Experienced Entrepreneur and Logistics Specialist
Wayne Moving & Storage
05.2016 - Current
Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Coordinated incoming and outgoing shipments to maintain schedules.
Managed inventory levels for optimal cost savings and minimal stockouts.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Provided customers with status updates for tracked packages.
Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
Developed strong relationships with carriers to secure competitive rates and improve delivery times.
Issued timely and accurate responses to both internal and external inquiries.
Worked with customers to integrate processes and correct issues.
Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
Developed systems for organizing reports and records to drive integrity.
Coordinated driver dispatch to accomplish daily delivery requirements.
Built long-term relationships due to prompt and courteous service.
Validated inventory levels and updated systems using handheld devices.
Provided training and development opportunities for employees within the logistics department, fostering a culture of growth and continuous learning.
Prepared timely rate estimates and strategic bid packages.
Achieved team goals by guiding employees in coordinating and deploying best practices.
Tracked orders and notified customers of status or potential delays.
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Generated documentation and information required for customer shipments.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Coordinated shipments and tracked progress to facilitate timely delivery.
Managed inventory levels to verify availability of stock for customer orders.
Strategized best methods and tactics for efficient storage and handling of materials.
Built and established relationships with staff and vendors.
Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Devised routing plans and schedules to facilitate safe and timely delivery of goods.
Identified opportunities for inventory reductions.
Negotiated contracts to secure favorable rates and terms.
Two Men and a Truck
Driver/supervisor/ Helper
09.2012 - 05.2016
Drove tractor and trailer to weigh stations before and after loading and along routes to document weights and comply with state regulations.
Loaded and unloaded trucks by operating special equipment to palletize freight and secure items for transport.
Collected delivery instructions to verify freight and routes for on-time delivery and adjusted routes based on changing conditions.
Maneuvered tractor and trailer into loading and unloading docks following crew signals to properly position freight.
Leveraged Type device to track and maintain Hour of Service to comply with Federal Motor Carrier Safety Administration regulations.
Boosted customer satisfaction by providing timely deliveries while maintaining a professional demeanor during interactions.
Ensured compliance with DOT regulations by conducting thorough vehicle maintenance checks and maintaining accurate logbooks.
Enhanced fuel efficiency through diligent pre-trip inspections and adherence to speed limits.
Managed paperwork efficiently for each delivery, including bills of lading, invoices, receipts, permits, and inspection reports.
Adapted quickly to changing road conditions and weather situations to maintain safe driving habits while ensuring punctual deliveries.
Assisted in training new drivers on company procedures, route navigation, and safe driving practices for better fleet performance.
Improved on-time delivery by optimizing truck routes and schedules.
Reduced downtime due to mechanical issues through preventive maintenance, prompt repairs, and close communication with dispatchers.
Contributed to cost reduction efforts by minimizing idling time and conserving fuel throughout daily operations.
Exceeded company benchmarks for miles driven without accident or incident, showcasing exceptional focus on safety in all aspects of the job.
Supported company initiatives by volunteering for special projects or assignments that required additional truck driving expertise.
Developed strong relationships with clients through effective communication skills and consistent reliability in delivering their goods safely and promptly.
Increased overall productivity by effectively planning trips, minimizing delays, and maximizing driving hours within legal limits.
Collaborated closely with dispatch team to coordinate pickups and drop-offs accurately while troubleshooting any issues that arose during transport.
Demonstrated flexibility in schedule adjustments to accommodate last-minute changes or additional loads without compromising safety measures or deadlines.
Maintained excellent safety record by strictly following company policies and traffic laws.
Navigated unfamiliar territories successfully using GPS devices as well as traditional maps when necessary for optimal route selection.
Operated with safety and skill to avoid accidents and delays.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Maximized load safety by balancing, securing, and weighing products.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Verified contents of inventory loads against Bills of Lading.
Monitored and managed fuel consumption and expenses for management reporting.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Fastened chains, straps, covers, and binders to secure load during transit.
Documented mileage, deliveries, pickups, customer issues and damages.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Completed routine maintenance on truck to keep in working order.
Inspected load security and checked for damages.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Completed preventive maintenance checks and basic repairs to vehicles.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
Answered roadside assistance calls for tows and other vehicle support.
Education
Office Assistant/ Accountant - Business Management
Philadelphia Job Corps
Philadelphia, PA
06.2002
Skills
Operating forklifts
Inventory counting
Logistics Analysis
Warehouse Management
Safety practices
Import/export requirements knowledge
Materials Handling
Documentation Management
Resolving Problems
Inventory Restocking
Shipment Receiving
International Logistics
Transportation Planning
Shipment coordinating
Overseeing deliveries
Customs Compliance
Route Optimization
Order Preparation
Documentation skills
Updating logs
Validating supplies
Problem-Solving
Inventory Management
Operational Efficiency
Invoicing and shipping documentation
Decision-Making
Customer Service
Client Relations
Punctual and Dependable
Purchase Orders
Efficiency Improvement
Stress Management
Motivational Leadership
Delivery Tickets
Driver Scheduling
Emergency Readiness
Performance Management
Critical Thinking
Attention to Detail
Customer Relations
Flexibility and Adaptability
Customer service skills
Data Entry
Timeline
Experienced Entrepreneur and Logistics Specialist
Wayne Moving & Storage
05.2016 - Current
Two Men and a Truck
Driver/supervisor/ Helper
09.2012 - 05.2016
Office Assistant/ Accountant - Business Management
Philadelphia Job Corps
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