Maurice Booth
Burton
Summary
Dynamic customer service professional with extensive experience at YaYas, excelling in cash handling and inventory management. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Recognized for maintaining a well-organized checkout area and ensuring accurate sales transactions, contributing to a seamless shopping experience.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
YaYas
Grand Blanc
09.2024 - Current
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Verified that all coupons were valid prior to processing them into the system.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted customers with locating merchandise within the store.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Greeted customers and responded to informational requests.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
Education
High School Diploma -
Atherton High School
Burton, MI05-2025
Skills
- Customer service
- Cash handling
- Point of sale
- Inventory management
- Sales transactions
- Team collaboration
- Guest services
- Effective communication
- Cash management
- Time management
- Basic math
- Multitasking and organization
- Product recommendations
- Drawer management
- Conflict resolution
- Calm demeanor
- Customer inquiries
- Payment processing
- Patience and composure
- Adaptability and flexibility
- Telephone management
- Customer focus
- Attention to detail
- Cash handling expertise
- Phone etiquette
- Product knowledge
- Positive and professional
- Quality assurance
Timeline
Customer Service Cashier
YaYas
09.2024 - Current
High School Diploma -
Atherton High School
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