Maurice Brown
Syracuse
Summary
Adept Certified HVAC Technician with a proven track record at Quality Mechanical Services, enhancing system efficiency and safety. Skilled in technical and system troubleshooting, soldering, and electrical wiring, coupled with a strong work ethic and team collaboration. Excelled in mentoring, achieving significant downtime reduction and customer satisfaction through expert maintenance and emergency response services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HVAC Technician/Journeyman Sheet Metal Worker
Quality Mechanical Services
03.2023 - 08.2024
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Worked overtime, holidays and weekends to accommodate company needs.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Repaired and replaced heating and air conditioning systems for commercial customers in retail industry.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
HVAC Technician
Tradesman International
01.2022 - 03.2023
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Calibrated equipment to achieve maximum efficiency.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Plant Utilities Assistant
SUNY Upstate Medical University
12.2014 - 01.2022
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Trained and supervised employees on office policies and procedures.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Self-motivated, with a strong sense of personal responsibility.
Education
Universal Certification - HVAC
OCM BOCES
Liverpool, NY07-2010
5th Yr Apprentice - HVAC Industry
Local #58 Sheetmetal Workers International
Syracuse, NY06-2001
High School Diploma -
Fowler High School
Syracuse, NY06-1989
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Heating systems
- Certified HVAC technician
- Equipment installation
- Soldering
- Gas furnaces
- Issue troubleshooting
- Preventative maintenance
- Team player
Certification
Type Universal Certification OCM Boces 2010
- [Area of certification]HVAC
Timeline
HVAC Technician/Journeyman Sheet Metal Worker
Quality Mechanical Services
03.2023 - 08.2024
HVAC Technician
Tradesman International
01.2022 - 03.2023
Plant Utilities Assistant
SUNY Upstate Medical University
12.2014 - 01.2022
Universal Certification - HVAC
OCM BOCES
5th Yr Apprentice - HVAC Industry
Local #58 Sheetmetal Workers International
High School Diploma -
Fowler High School
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