Maurice GIBSON
Jamaica,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Operations Sr. Lead
Google/Mosaic
05.2021 - Current
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Send/Receive shipments
- Identify opportunities to improve workflow
- Solved problems timely and effectively, ensuring customer satisfaction
- Utilized Microsoft regularly to complete job tasks, developing advanced proficiency
- Assisted operations manager with planning of routine operations and special projects, as well as scheduling
- Interacted well with customers to build connections and nurture relationships
- Trained and guided team members to maintain high productivity and performance metrics
- Supervised creation of exciting merchandise displays to catch attention of store customers
Logistics Manager
Barney Brown
01.2020 - 05.2021
- Resolved shipping discrepancies by coordinating customer and courier communications
- Managed system support functions to set priorities and service levels expectations
- Processed and entered customer orders into database and provided proactive customer service for accounts
- Generated documentation and information required for customer shipments.
- Monitored logistics performance and identified improvement opportunities
- Managed logistics budgets and forecasting to achieve cost-effective operations
Warehouse Associate
Uncommon Goods
10.2019 - 12.2020
- Data entry
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Performed inventory control, such as counting, and stocking merchandise
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Performed inventory control, such as counting and stocking merchandise
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Field Supervisor
HOMER LOGISTICS
04.2015 - 02.2018
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Maintained compliance with company policies, objectives and communication goals
- Evaluated employee performance and coached and trained to improve weak areas
- Created policies based on performance data analysis to reduce costs and maintain efficiency
- Coordinated dispatching of 30 drivers to accomplish daily delivery requirements.
- Presented weekly and monthly performance reports to demonstrate team progress
- Resolved customer complaints to maintain satisfaction and loyalty
Inventory Manager
MACY'S – Flushing
08.2011 - 12.2015
- Assisted in operation duties (conference calls, spreadsheets etc)
- Maintained inventory for replenishment
- Palletize merchandise
- Supervised women's shoes and maintained stockroom
- Created and updated regular inventory reports and records
- Shipping & receiving of merchandise
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition
- Recorded information, shortages and discrepancies to keep records current and accurate
- Conducted inventory audits with [Number]% accuracy following company procedures
- Led stockroom improvement initiatives to advance operational efficiencies and increase revenue
- Tracked production and quality control systems to proactively identify deficiencies
- Participated in regular cycle counts to confirm accuracy of inventory records
Inventory Lead
RGIS INVENTORY
05.2008 - 08.2010
- Catalog merchandise for retail outlets such as Models, JCPenney, Pathmark, CVS etc
- Responsible for maintaining a neat and secure work environment
- Moving merchandise from one location to another as well as taking accurate counts of everything
- Inventories in warehouse such as Connaught, French Connection, Target just to name a few
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Completed stock inventories to identify and address issues negatively impacting controls
Sales Manager
Gold Star Homes
09.2007 - 04.2008
- Worked with private investor selling homes
- Data entry, answered phones and performed general clerical services
- Listed and sold property to clients
Education
Associate of Arts - Film And Video Production
Digital Film Academy
New York, NY04.2015
DIPLOMA: MATH & SCIENCE Mathematics Science - undefined
Research And Technology Magnet High School
Cambria Heights, NY06.2004
Skills
- Organization and Time Management
- Teamwork and Collaboration
- Warehouse asset oversight
- Performance Optimization
- Inventory Tracking and Management
- Approachable and Outgoing
- Operational Efficiency
- P&L Responsibility
- Operational Analysis
- Develop Policies
- Personnel Scheduling
- Staff Development
- Logistics Operations Management
- Inventory Accuracy
Timeline
Operations Sr. Lead
Google/Mosaic
05.2021 - Current
Logistics Manager
Barney Brown
01.2020 - 05.2021
Warehouse Associate
Uncommon Goods
10.2019 - 12.2020
Field Supervisor
HOMER LOGISTICS
04.2015 - 02.2018
Inventory Manager
MACY'S – Flushing
08.2011 - 12.2015
Inventory Lead
RGIS INVENTORY
05.2008 - 08.2010
Sales Manager
Gold Star Homes
09.2007 - 04.2008
Associate of Arts - Film And Video Production
Digital Film Academy
DIPLOMA: MATH & SCIENCE Mathematics Science - undefined
Research And Technology Magnet High School