Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maurice Gist

Chicago,IL

Summary

Dynamic leader with proven experience in process improvement and strategic thinking, honed at Amazon. Excelled in enhancing operational efficiency, evidenced by a 53% reduction in rolled freight. Skilled in Microsoft Excel and effective communication, I mentor teams towards excellence, leveraging Lean Six Sigma methodologies for continuous improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Target distribution center
Chicago, USA
10.2023 - Current
  • Order picker
  • Reach truck driver
  • Rc driver
  • Problem solving

Process Assistant/supervisor : Dea Pa, Floor Pa & Ship Clerk

Amazon ORD5-AR Sortable
Matteson, USA
10.2021 - 09.2023
  • Implemented a standard work process for ship dock CPT ramp-down execution on lowering CPT miss for FHD to improve rolled freight by 53%, seeing week-over-week improvement for FHD.
  • Managing the problem-solving area to resolve and process overages and damages to ensure we aren’t sending more than one item to customers.
  • Controlling labor staffing and managing a team of 60 or more AAs on a daily basis.
  • Sending out hourly quality reports to track all pre-slam and post-slam metrics, proactively escalating quality risk, and reconstructing and improving process flow when seeing post-slam opportunities not being met. Deep diving into internal metrics from the previous week overall to see what the team needs to focus on during the shift to improve shift quality, post-slam opportunities overall, and come up with an execution plan to improve metrics.
  • Consistently coaching associates on quality to improve sites has reduced DPMO from 2,000 to 500.
  • Tracking chute compliance, water spider standard work, and issuing feedback to associates when failing to follow standard work procedures.
  • Communicating with the offsite team to ensure the workflow is being adjusted evenly to keep the conveyor system moving efficiently throughout the warehouse, and communicating with other Amazon buildings to provide trailers when there is a shortage in the yard.
  • Ship clerking for the site includes load planning, load quality, TDR, yard moves, swapping loads out to get freight downstream faster, and communicating with upstream and downstream partners.
  • Mentored and promoted three Amazon Associates to Tier 3 supervisor after placing them in critical roles, which include ship clerk and ship clerk PG.
  • Created and implemented a PowerPoint to ship load straps to other Amazon buildings when overflowed with straps at the site. It became a standard work on site for all shifts to follow.
  • Created drop zone barcodes to be able to clear virtually old stage containers from staging, and track water spider standard work moves to coach associates on standard work, and issue feedback if necessary.
  • Managed allocations for Amazon’s robotics mezzanine floor, adding additional chutes for higher-volume sorts.
  • Helped launch an additional Amazon building, FWA6, and trained other supervisors and tier 1s on the ship clerk and DEA positions.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Process Assistant/supervisor : Dock PA & Ship Clerk

Amazon MDW9-TNS
Aurora, USA
05.2019 - 10.2021
  • Created and implemented a standard work process for ship dock CPT ramp-down execution to get all sorts to zero, and lower rolled freight by 40% for BHN.
  • Lead the team with no dock-owned late departures for six months straight for BHN, improving sites late to depart DPMO by 20%.
  • Pre-set allocations for the dock team to efficiently have fast starts at the beginning of shifts, to execute hourly goals. Created and implemented an allocation plan for BHN/FHN to balance the dock conveyance system, to efficiently keep the conveyance moving, and to push more volume an hour.
  • Lead stand-ups and stretches to spread information about quality and safety on the dock to prevent injuries during the shift.
  • Constantly ran a high dock rate to exceed the TPH goal and quality DEA metrics; the team ran the highest TPH throughout all shifts.
  • Separated Project Goose (Amazon Air – project rollout) sorts for the night shift and day shift into two different stacking locations to ensure no CPT misses, nor cage build-up in the Goose staging area, and faster execution on trailers getting out early.
  • Controlled labor staffing and managing a team of 30 AAs, and labor sharing with other departments.
  • Consistently coaching associates on failed moves, and got first pass yield to zero for the failed move threshold not being reached.
  • Communicated with external and internal suppliers to bring trailers to the site to support the ship dock package flow.
  • Created and implemented a dock door planner to ensure all doors with high sorts are separated, to prevent cage congestion, and leave shorter cage hand-offs to the next shift.
  • Trained three area managers on the dock process to give them a better knowledge of their roles, and two associates as ship clerks who were promoted to supervisors.
  • Forklift trained

Education

High School Diploma -

Sarah E. Goode Stem Academy
Chicago, Illinois
06.2018

Skills

  • Quick learner
  • Problem-solving
  • Microsoft Word
  • Microsoft Excel
  • Effective communication
  • Teamwork
  • Organizational skills
  • Process improvement
  • Strategic thinking
  • Lean Six Sigma Understanding
  • Lean six sigma methodologies

Certification

Lean Six Sigma Yellow Belt Certification-Issued on

January 7, 2025

Timeline

Warehouse Worker

Target distribution center
10.2023 - Current

Process Assistant/supervisor : Dea Pa, Floor Pa & Ship Clerk

Amazon ORD5-AR Sortable
10.2021 - 09.2023

Process Assistant/supervisor : Dock PA & Ship Clerk

Amazon MDW9-TNS
05.2019 - 10.2021

High School Diploma -

Sarah E. Goode Stem Academy

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