Maurice Hale
Sioux Falls,SD
Summary
Dynamic Team Leader Manager at Spartan ERV with a proven track record in performance management and conflict resolution. Expert in employee training and team motivation, driving significant improvements in operational efficiency. Skilled in paint matching and body repair, fostering a collaborative environment that enhances productivity and employee satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Spartan ERV
Brandon, SD
08.2014 - Current
- Resolved conflicts between team members in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Motivated team members to consistently achieve or exceed performance expectations.
- Oversaw the recruitment, onboarding, and training of new team members, ensuring a quick adaptation to company standards.
- Conducted regular performance evaluations, providing constructive feedback and personal development plans.
- Conducted regular performance appraisals for all team members.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Set clear team goals and monitored progress, adjusting strategies as needed to meet targets.
- Analyzed team performance data to identify areas for improvement and implement corrective actions.
- Coordinated with other departments to ensure seamless project integration and timely completion of objectives.
- Coached team for success by using corrective action processes.
- Ensured compliance with company policies and industry regulations, mitigating risk and maintaining integrity.
- Recruited, trained, and supervised new staff members.
- Fostered positive employee relationships through communication, training, and development coaching.
- Resolved conflicts between team members quickly and effectively.
- Developed strategies to motivate employees in achieving goals.
- Delegated work assignments and prioritized tasks.
- Collaborated with other departments to ensure smooth operations.
- Oversaw daily workloads and workflow for smooth operations.
- Recruited and trained new employees to meet job requirements.
- Created and maintained a positive work environment for employees.
- Promoted a culture of collaboration within the team.
- Cleaned repaired surfaces with solvents to ensure proper adhesion of paint or other materials.
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Matched and mixed paint to ensure perfect color matching.
- Followed safety procedures and used protective gear.
- Disassembled and reassembled vehicle components as necessary during repairs.
- Repaired minor dents, dings, scratches, tears, and rips in vehicle upholstery.
- Mixed paint according to manufacturer's specifications and applied primer, basecoat, and clear coat finishes.
- Kept up-to-date with industry standards and new repair techniques.
- Performed preliminary inspection of vehicles to determine extent of damage.
- Maintained cleanliness and orderliness in the work area.
- Assisted the shop manager in ordering supplies when needed.
- Sanded and buffed vehicles to prepare for painting or repair work.
- Attended advanced training classes to learn new skills and earn certifications for auto body work.
- Applied primer and paint to vehicles following repair.
- Prepared and applied body fillers to repair minor damages.
- Managed inventory of body shop supplies and tools.
- Used buffing tools to repair dents on vehicle doors and panels.
- Ordered tools and paint materials from suppliers to prevent item shortages.
- Applied sealants on newly painted surfaces for protection against weathering.
Stonemason
Midwest Stone Source
Sioux Falls, SD
09.2013 - 08.2014
- Constructed and installed prefabricated masonry units to speed up project completion.
- Applied stains, sealer and curing agents to masonry.
- Repaired damaged structures by replacing broken pieces or adding new ones.
- Set up scaffolding around work areas for safe access when working at heights.
- Mixed mortar and grout and used to adhere building materials and create structures.
- Maintained records of work progress and kept accurate accounts of materials used during projects.
- Laid bricks or blocks in the proper configurations according to plans.
- Smoothed final surfaces by removing excess mortar and finishing joints.
- Used a variety of tools including chisels, hammers, grinders and saws to shape stones accurately.
- Prepared concrete by mixing water with cement, sand and gravel.
Detail Manager
Summit Auto Group
Tea, SD
01.2011 - 08.2013
- Analyzed business performance data and forecasted business results for upper management.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Collaborated with other departments to develop best practices for product delivery.
- Identified opportunities for cost savings through process optimization or automation.
- Implemented strategies designed to improve operational efficiency and reduce costs.
- Monitored employee performance and provided feedback as needed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained accurate records of inventory levels, stock movements and customer orders.
- Created and managed budgets for travel, training, and team-building activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
- Documented orders, daily activities, weekly schedules and team performance.
- Facilitated smooth operations by managing the day-to-day activities of the team.
Education
High School Diploma -
Greensboro West
Greensboro, AL05-2006
Skills
- Performance management
- Workforce planning
- Conflict resolution
- Employee training
- Team motivation
- Data analysis
- Cross-department collaboration
- Recruitment and hiring
- Adaptability
- Hiring and training
- Paint matching
- Surface preparation
- Body repair
- Inventory management
- Body refinishing
- Buffing techniques
- Multitasking Abilities
- Color mixing
- Surface priming
- New finish application
- Surface grinding
- Body filler application
- Seam sealing
- Detailing techniques
- Teamwork and collaboration
Certification
- Autobody technician certification 2017/2022
Languages
English
Professional
Accomplishments
- Employee of the month
- on Fire award
- 5 and 10 year Award
- 4 promotions same company
Volunteer work
- United Way,
- Feeding South Dakota
- Back pack program
References
References available upon request.
Timeline
Team Leader Manager
Spartan ERV
08.2014 - Current
Stonemason
Midwest Stone Source
09.2013 - 08.2014
Detail Manager
Summit Auto Group
01.2011 - 08.2013
High School Diploma -
Greensboro West
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