Maurice Hancock
Mobile
Summary
Supply chain operations professional with over 20 years of experience in distribution, freight movement, and warehouse optimization. Expertise in managing high-volume pallet flow, coordinating LTL/TL shipments, and implementing continuous improvement initiatives. Recognized for leadership skills and the ability to standardize processes that enhance safety, productivity, and workflow efficiency.
Overview
21
21
years of professional experience
Work History
On the Job Trainer (OJT)
Walmart Distribution Center 7067
11.2023 - Current
- Trained associates on safe and efficient operation of power equipment.
- Assessed and provided feedback on performance of RSR associates in various tasks.
- Assisted CSD leads in implementing tools that standardized safety and productivity for RSR associates.
- Directed associates to the Process Guide for task completion.
RSR Lift Driver Shift 1
Walmart Distribution Center 7067
01.2021 - Current
- Win The Shift (WTS) Leader – track WTS metrics for RSR area and implement solutions for issues daily.
- Operate, inspect, and perform everyday maintenance on multiple pieces of industrial equipment.
- Verified, moved, and placed pallets of freight to ensure accurate inventory management.
- Replenished pallets of freight from reserve slots to prime slots, ensuring efficient order fulfillment.
- Executed full pallet order fulfillment for RDC, ensuring timely delivery.
- Place newly received pallets into reserve slots for later replenishment or full pallet RDC orders.
- Removed stacks of empty pallets from order-filling areas to maintain organized workflow.
- Navigate the GLS operating system to perform daily functions.
Loader Shift 1
Walmart Distribution Center 7067
07.2018 - 01.2021
- Loaded trailers to maximum cube using power equipment and manual methods to optimize space utilization.
- Managed trailer scheduling process to facilitate efficient loading operations.
- Acted as the main associate for the non-prime freight area, facilitating efficient handling and organization.
- Trained and certified associates on power equipment to enhance operational safety and compliance.
- Train associates on non-prime freight.
- Advanced knowledge of GLS and YMS operating systems.
Shipping Lead
Crown Products/MCM Brands Inc
08.2005 - 07.2018
- MCM Group Lead – Handled the receipt, inspection, and storage of military and collegiate merchandise.
- Prepare and process orders for all branches of the military.
- Scheduling pickup dates and times with nationwide trucking companies.
- Created training materials and operational workflows for shipping clerks to enhance onboarding and performance.
- Certified on third party software such as UPS World ship, FedEx Ship Manager, DiCentral, DHL Easy ship, Landair (MCX).
- Established and managed storage locations to streamline inventory management and improve accessibility.
- Designed detailed spreadsheets to track and organize merchandise received, ensuring accurate inventory records.
- Daily communication with direct supervisor about any issues concerning freight.
Education
Bachelor of Science - Logistics And Supply Chain Management
Bellevue University
Bellevue, NE11-2026
Business Management - Business Management
University of South Alabama
Mobile, AL12-2014
Computer Information Systems - Computer Information Systems
Alabama State University
Montgomery, AL05-2003
Skills
- Training program development
- Instructional design
- Staff training
- Performance evaluation
- Task delegation
- Supply chain coordination
- Inventory management
- Workplace safety
- Problem-solving
- Multitasking abilities
- Team collaboration
- Organizational skills
- Communication skills
Awards And Acknowledgements
- Spring 2019: Recognized by management for initiative and problem‑solving in the Non‑Prime freight area.
- March 2016: Acknowledged by Lean/Kaizen team for process‑improvement ideas and collaboration in implementing workflow enhancements.
Timeline
On the Job Trainer (OJT)
Walmart Distribution Center 7067
11.2023 - Current
RSR Lift Driver Shift 1
Walmart Distribution Center 7067
01.2021 - Current
Loader Shift 1
Walmart Distribution Center 7067
07.2018 - 01.2021
Shipping Lead
Crown Products/MCM Brands Inc
08.2005 - 07.2018
Bachelor of Science - Logistics And Supply Chain Management
Bellevue University
Business Management - Business Management
University of South Alabama
Computer Information Systems - Computer Information Systems
Alabama State University