Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maurice Johnson

Decatur,GA

Summary

Dynamic and dedicated hospitality professional with a strong work ethic and exceptional customer service skills, honed at Waffle House. Proven ability to manage multiple orders efficiently while maintaining high standards of food quality and safety. Committed to enhancing guest experiences and fostering repeat business through effective engagement and relationship-building.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for a strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

18
18
years of professional experience

Work History

Door Corp/Server

Waffle House
03.2017 - 12.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cook

Dennys Resturant
06.2016 - 06.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cook

Road House Restaurant
02.2011 - 03.2013
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Line Worker

Piccadilly Cafeteria
01.2009 - 03.2010
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.

Cashier/Cook

KFC
02.2007 - 08.2008
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Line Cook

Picadilly Cafeteria
03.2006 - 05.2008
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Cook

Dennys Restaurant
08.2001 - 05.2003
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items, and rotated stock to ensure the freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

GED -

South Carolina Department of Education
South Carolina, CH
01-2000

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service

Timeline

Door Corp/Server

Waffle House
03.2017 - 12.2019

Cook

Dennys Resturant
06.2016 - 06.2017

Cook

Road House Restaurant
02.2011 - 03.2013

Line Worker

Piccadilly Cafeteria
01.2009 - 03.2010

Cashier/Cook

KFC
02.2007 - 08.2008

Line Cook

Picadilly Cafeteria
03.2006 - 05.2008

Cook

Dennys Restaurant
08.2001 - 05.2003

GED -

South Carolina Department of Education

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Maurice Johnson