Maurice Jones
Brooklyn,NY
Summary
To obtain a position that will utilize my skills and experiences while providing opportunities for professional growth. Professional with a strong background in sales, customer service and retention; skilled in driving revenue growth through strategic planning and relationship building. Expertise in client engagement, negotiation, and delivering tailored solutions to meet customer needs over the phone or in-person. Reliable and results-oriented with focus on achieving sales targets and fostering long-term client relationships. Experienced with client relationship management and solution-based selling. Proven track record of exceeding sales targets through effective negotiation and communication skills.
Overview
11
11
years of professional experience
Work History
Independent Solar Contractor
Sunny Earth Solar
04.2024 - Current
- Exceeded individual sales targets by at least 50% month over month.
- Recognized for ability to successfully close sales contracts both virtually and via phone.
- Developed and delivered customized presentations on solar technologies and financial benefits.
- Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
- Developed and maintained strong customer relationships to enhance client satisfaction and loyalty.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Field Sales Consultant
Sunrun Solar
02.2020 - 04.2024
- Increased sales revenue by developing and maintaining strong client relationships.
- Consistently celebrated and rewarded for ability to successfully close sales contracts, as well as retain existing client base virtually and via phone.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Developed and executed tailored sales strategies for residential solar energy solutions.
- Educated customers on solar technology benefits, financing options, and installation processes.
- Trained and mentored junior consultants on best practices and customer engagement techniques.
- Provided exceptional service to clients, resolving issues promptly and professionally.
Retail Sales Associate
Sunrun Solar
01.2017 - 02.2020
- Identified and qualified homeowners for solar products utilizing a consultative sales strategy.
- Successful in building rapport with potential customers and gathering solar leads.
- Exceeded individual sales targets by at least 50% for four consecutive years through effective client relationship management and strategic sales approaches.
- Enhanced and executed a comprehensive training program for new hires, reducing ramp-up time by 50% and significantly improving sales team productivity.
Shift Lead
Sunrun Solar
12.2015 - 08.2016
- Door to Door Sales.
- Organized Turf and Team to arrive and work in a timely fashion.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Security
Barclays Center
02.2015 - 10.2015
- Safeguarded premises through the efficient execution of security protocols, coordinating closely with security personnel to minimize threats to attendees within the arena.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Protected sensitive information by enforcing strict adherence to security protocols and conducting regular security awareness training for personnel.
- Conducted frequent security audits to identify potential problems related to physical security and staff safety.
Security
Stanton Social
09.2014 - 02.2015
- Maintained order, safety and security of all patrons.
- Enhanced security measures, conducting thorough audits and compliance checks.
- Ensured safety and security of premises by conducting regular patrols, leading to significant reduction in security incidents.
Education
Diploma -
East New York Family Academy
01.2005
Skills
- Customer engagement
- Retention management
- Objection handling
- CRM proficiency
- Territory management
- Sales presentations
- Sales training
- Revenue generation
- Excellent communication
- Cold calling
- Outside sales
- Inside sales
- Customer satisfaction
Accomplishments
- Recognized as a Team Leader and Peer Mentor at Sunrun Solar, helping to improve team performance by 25% through innovative coaching techniques.
- Recognized as a National Top Performer at SunRun for both 2019, 2021, 2022 and 2023 and awarded incentive trips as a result.
- Met and exceeded aggressive sales goals and overall objectives.
- Averaged 120% of quota during full tenure, from 2015 to 2024.
Timeline
Independent Solar Contractor
Sunny Earth Solar
04.2024 - Current
Field Sales Consultant
Sunrun Solar
02.2020 - 04.2024
Retail Sales Associate
Sunrun Solar
01.2017 - 02.2020
Shift Lead
Sunrun Solar
12.2015 - 08.2016
Security
Barclays Center
02.2015 - 10.2015
Security
Stanton Social
09.2014 - 02.2015
Diploma -
East New York Family Academy
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