Maurice McElroy

As a Process Technician at Tesla, I play a pivotal role in ensuring the seamless operation of advanced manufacturing systems. My daily responsibilities involve working with cutting-edge robotics, HMIs (Human Machine Interfaces), and PLCs (Programmable Logic Controllers) to optimize production workflows and maintain the highest quality standards. In addition to my technical duties, I am actively expanding my expertise in MySQL, Linux, and Python. While I am not yet an expert, my commitment to learning these essential technologies is propelling my rapid development in these areas, enabling me to contribute more effectively to Tesla’s innovative projects.

• Built and strengthened relationships with new and existing accounts to drive revenue growth
• Prospected new clientele through networking, cold calling, canvassing and referrals
• Drove new business development through qualifying leads, building relationships and executing strategic sales
• Strengthened customer relationships with proactive and collaborative approach to managing.

• Evaluated products using testing devices to determine level of pliability and durability
• Determined optimal procedures for setting up and preparing machines with dies and parts
• Maintained inspection-ready work areas with regular cleaning and safety checks
• Developed documentation, diagrams and specifications to meet project requirements and regulatory standards
• Collaborated with technologists to address operating issues, support rapid recovery and minimize service disruptions
• Mentored new hires, resulting in stronger staff development and increased productivity.

• Worked with the management team to implement proper division of responsibilities
• Evaluated employee performance and coached and trained to improve weak areas
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.