Maurice Moore
Pikesville,MD
Summary
Dynamic executive with a proven track record at Barenburg Eye Associates, excelling in operations management and strategic planning. Expert in enhancing efficiency and driving growth through cross-functional teamwork and process improvement. Recognized for cultivating a culture of continuous improvement while ensuring compliance and optimizing performance across departments.
Overview
19
19
years of professional experience
Work History
Chief Operating Officer
Barenburg Eye Associates
03.2021 - Current
- Supported operational strategies to enhance efficiency across departments.
- Assisted in developing and implementing standard operating procedures for organizational processes.
- Conducted market research to identify industry trends and inform strategic planning initiatives.
- Collaborated with cross-functional teams to streamline communication and project execution.
- Engaged in regular feedback sessions with team members to foster a culture of continuous improvement.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Director of Marketing and Business Development
Barenburg Eye Associates
03.2019 - 03.2021
- Developed and executed comprehensive marketing strategies to enhance brand visibility and patient engagement.
- Led cross-functional teams to identify business opportunities and drive growth initiatives within the organization.
- Analyzed market trends and competitor activities to inform strategic planning and decision-making processes.
- Implemented digital marketing campaigns, resulting in increased online appointment bookings and patient inquiries.
- Cultivated relationships with referral sources, enhancing collaboration and expanding patient acquisition channels.
- Oversaw budgeting for marketing initiatives, ensuring alignment with overall business objectives and financial targets.
- Evaluated marketing metrics to refine strategies, optimize budget allocation, and maximize return on investment.
- Enhanced company revenue through effective business development initiatives and partnerships.
- Led competitive analysis efforts to identify trends and capitalize on emerging opportunities within the market landscape.
- Created and managed social media campaigns to increase brand engagement.
Director of Marketing
EyeCare Service Partners
01.2017 - 03.2019
- Developed and executed comprehensive marketing strategies to enhance brand visibility and drive customer engagement.
- Led cross-functional teams to implement integrated marketing campaigns across digital and traditional channels.
- Analyzed market trends and consumer insights to inform product positioning and messaging strategies.
- Oversaw budget allocation and resource management, ensuring alignment with strategic marketing objectives.
- Established strong relationships with external vendors and partners to optimize promotional activities and brand partnerships.
- Organized and executed robust, creative experiential marketing events.
Clinical Liaison
The National Retina Institute
01.2011 - 01.2019
- Developed and implemented patient care plans in collaboration with healthcare teams.
- Facilitated effective communication between patients, families, and clinical staff.
- Conducted comprehensive assessments to identify patient needs and preferences.
- Coordinated discharge planning to ensure smooth transitions for patients.
- Educated patients on treatment options and available resources for support.
- Led initiatives to improve patient satisfaction scores through targeted outreach programs.
- Responded to and investigated complaints and concerns of patients.
- Educated health care professionals on ways to humanize patients' experiences.
- Assisted in staff education and development by sharing clinical expertise in relevant areas such as wound care, respiratory therapy, or disease management.
- Collected data about patient care problems and prepared reports.
- Increased patient satisfaction by effectively communicating with interdisciplinary teams and providing appropriate clinical recommendations.
Clinical Director
Levin Eye Care
01.2009 - 01.2011
- Led clinical operations, ensuring compliance with health regulations and quality standards.
- Developed and implemented strategic initiatives to enhance patient care and operational efficiency.
- Supervised multidisciplinary teams, fostering collaboration and professional development among staff members.
- Analyzed patient data to identify trends, driving improvements in clinical programs and services.
- Coordinated training programs for healthcare professionals, enhancing skill sets and promoting best practices.
- Managed budgetary allocations, optimizing resource utilization across clinical departments.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Clinical Manager
Katzen Eye Group
01.2007 - 01.2009
- Developed and implemented clinical protocols to enhance patient care standards and compliance.
- Led cross-functional teams to improve operational efficiency and reduce patient wait times.
- Oversaw staff training programs, ensuring adherence to best practices and regulatory requirements.
- Conducted performance evaluations, providing feedback to enhance team effectiveness and professional growth.
Education
Northwestern Senior High School
Baltimore, MDSkills
- Operations management
- Cross-functional teamwork
- Strategic planning
- Process improvement
- Executive leadership
- Compliance management
- Contract negotiation
- Performance management
Timeline
Chief Operating Officer
Barenburg Eye Associates
03.2021 - Current
Director of Marketing and Business Development
Barenburg Eye Associates
03.2019 - 03.2021
Director of Marketing
EyeCare Service Partners
01.2017 - 03.2019
Clinical Liaison
The National Retina Institute
01.2011 - 01.2019
Clinical Director
Levin Eye Care
01.2009 - 01.2011
Clinical Manager
Katzen Eye Group
01.2007 - 01.2009
Northwestern Senior High School
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