Dynamic mental health professional with extensive experience at We Level Up, excelling in crisis intervention and patient care management. Proven ability to coordinate care plans and facilitate group therapy, enhancing patient outcomes. Strong communication and problem-solving skills drive effective team collaboration and support for individuals facing acute mental health challenges.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Lead Mental Health Technician lead
We level up
Fort Lauderdale, Florida
01.2025 - Current
Supervised daily operations of mental health support team.
complete intake process for new clients
Provided crisis intervention and de-escalation techniques to patients.
Coordinated patient care plans with interdisciplinary teams.
Conducted group therapy sessions to promote mental wellness.
Monitored patient behavior and reported significant changes to medical staff.
Maintained a safe environment by enforcing policies, procedures, and safety regulations.
Behavioral Health lead Tech
The Fort Lauderdale behavioral center UHS
Fort Lauderdale, USA
01.2025 - Current
Intervening when patients become dangerous to themselves or others
Communicating with staff, patients and their family members as needed
Notating patient records with changes in health status or behaviour
Escorting or transporting patients inside the facility or to appointments off campus
Taking patients' vital signs, including pulse rate, breathing rate and blood pressure
Supervised daily operations of behavioral health interventions and treatment plans.
Behavioural Health Tech / Intake Coordinator /PHP/IOP/Residential
The Family recovery centre
Lake Worth, USA
09.2022 - 01.2024
Adolescent BHT, Adult and residential detox, medication monitoring, assisting in coordinating the day-to-day needs of the facility and patients.
Assisting with the monitoring and maintaining patient schedules, activities in a safe and orderly manner and in accordance with the facility policies and procedures, reporting any identified safety concerns of patients, transporting patient to groups and shopping, driving company vehicle to transport patients.
Observing mental state and risk
Associate mental health practitioner
Brent Acute home treatment and crisis team CNWL NHS
Brent, UK
11.2017 - 01.2022
Provide treatment to people in their own home who are in an acute mental health crisis, monitor mental state and medication compliance, discuss patients with MDT, taking and screening referrals from single point of access and ER and CMHT, review patients risk, discharge patient to CMHT or their GP, supervise medications, report to shift leader and MDT, Care plan, writing reports, safeguarding, updating risk assessment, monitoring physical health problems.
All training completed, physical interventions, mental health act, DBT and ADHD training, emergency life support, breakaway training, information governance, equality and diversity, safeguarding children and adults, medication management, health and safety in the workplace, ECG training, drug abuse, dementia training, clinical risk training, autism and learning disability awareness, infection prevention, sepsis training, mental health law.
Good knowledge of dealing with people with acute mental health crisis like depression, paranoia schizophrenia, bipolar disorder, personality disorder, ADHD and autism, drug induced psychosis, mental and behavioral disorders. Dementia and older adult's care. Knowledge of mental health medications
UK National health service
Nursing Assistant
West London Mental Health NHS Trust
London, UK
06.2015 - 11.2017
Recording and obtain basic observations: Blood Pressure, temperature.
Monitoring mental state and presentation and physical health.
Engaging with service user on day-to-day basis therapeutic.
Providing brief intervention and 1-1 support with service users around smoking cessation support; taking CO reading levels; raising awareness in group setting.
Creating resources and updating new information around being smoke free.
Working with MDT team to ensure service users obtain NRT within a time period.
Bank work within forensic setting; building therapeutic relationship with service users.
Attending relevant training.
Special rehabilitation services Forensic Setting high secure unit
Housekeeping
University College Hospital London
London, UK
11.2006 - 05.2015
General housekeeping on the ward, clinical waste and stocks.
Census Collector
Office of National Statistic
, UK
04.2011 - 05.2011
Knocking on doors or ringing doorbells to follow up the non-return of 2011 Census questionnaires from households.
This involves face-to-face discussions to encourage the completion and return of census questionnaires and to offer help and assistance if required.
Customer service.
Be responsible for acknowledging and acting upon individual customer needs, dealing with customer comments, taking the appropriate action, and ensuring staff maintain high standards of customer service and presentation.
Be aware of and adhere to legal and company regulations and ensure the necessary records and documentation are completed.
Demonstrate strong team leadership skills and the ability to communicate at all levels.
Education
RBT training -
Rubies Academy for Nursing
Florida, USA
01.2024
GCSE - Maths, Office skills, English and Science, IT words, excel, access, powerpoint
The College of Northwest London
London
01.2008
Certificate - hospitality and customer service
Community Systems Ltd
london
01.2006
Skills
Problem solving skill
Communication skill
Administration data entry
Hospitality
Management skills
One to one clinical skill
Group setting
Critical thinking
Intake assessment
Group therapy facilitation
Patient care management
Behavioral management
Care coordination
Patient monitoring
Crisis intervention
Therapeutic communication
Clinical documentation
Recovery planning
Problem solving
Effective communication
Team collaboration
Car Owner
True
References
References are available on request.
Clean Driving License
True
Personal Information
Hobbies: Meeting people, Talking to people, Cooking, Reading, History
Languages
English
Professional
Spanish
Limited
Certification
Behavioural technician
Timeline
Lead Mental Health Technician lead
We level up
01.2025 - Current
Behavioral Health lead Tech
The Fort Lauderdale behavioral center UHS
01.2025 - Current
Behavioural Health Tech / Intake Coordinator /PHP/IOP/Residential
The Family recovery centre
09.2022 - 01.2024
Associate mental health practitioner
Brent Acute home treatment and crisis team CNWL NHS
11.2017 - 01.2022
Nursing Assistant
West London Mental Health NHS Trust
06.2015 - 11.2017
Census Collector
Office of National Statistic
04.2011 - 05.2011
Housekeeping
University College Hospital London
11.2006 - 05.2015
RBT training -
Rubies Academy for Nursing
GCSE - Maths, Office skills, English and Science, IT words, excel, access, powerpoint