United States Navy Veteran with a Secret Clearance and 15+ years of proven experience in operations and emergency management, strategic planning, cross-functional leadership, personnel development/management, and coordination providing complex problem-solving. Accomplished measurable results while supporting 10,000+ personnel in dynamic, challenging environments. Possess a comprehensive background in Clinical Management, Project Management, Program Implementation, Organizational Leadership, Training Management, Crisis Management, Quality Assurance, and Operational Risk Mitigation derived from conducting domestic and global operations. A leader who provides defined directions for development and growth, assessment of outcomes, and return on investment. Unsurpassed ability to build multi-disciplined cohesive teams which develop astute and effective solutions to volatile, uncertain, complex, and ambiguous challenges. Managed budgets, equipment, assets, and programs valued at $100M while managing risk, safety, quality assurance, and compliance. Career supported by a master’s degree, an MBA, MHSR, certifications, military training, and experience. Cross-Functional Leader Personnel Management Regulatory Compliance Research Operations Management Inventory Management Customer Satisfaction Quality Assurance Program | Project Management Training | Development Interagency Collaboration
Hi, I’m
MAURICE NWAGBARA
Quantico,VA
Summary
Overview
15
years of professional experience
Work History
MAURICE NWAGBARA
Operations Manager
12.2017 - 12.2020
Job overview
- Led 9 staff members and advised 15 leaders in carrying out daily operations
- Increased readiness by 10%, managed critical medical supplies worth $2.5M and preserved US Force assets
- Liaised with G3 and HSSE in providing HSS to 27,000 personnel in support of 52 joint/multinational operations in 8 countries
- Guided 8 major commands in organizations, impacted medical planning and staffing, processed 16 OPT, 28 Taskers, 1 NMAP, 28 AMAL, and Narcotic requests
- Guided 42 leaders in integrating Australian Defense Force (ADF) Clinic leaders; established intermediate echelon of care and increased organizational cooperation
- Engaged Tricare and expanded access to care for 138 personnel, tracked 95 casualties, 23 MEDEVACS, 33 PHAs, 3 inpatients, and 54 MCMAP qualifications.
- Supervised operations staff and kept employees compliant with company policies and procedures
- Developed and maintained relationships with external vendors and suppliers
- Developed and maintained relationships with external vendors and suppliers.
United States Navy
Clinic Work Center Supervisor
12.2017 - Current
Job overview
- Supervised 76 staff members during daily operations and medical support for 3,000 eligible beneficiaries
- Supported 1,670 officer candidates and 248 staff members across 2 training cycles
- Supervised 7 COVID screening events, 5 medical in-processing, 2,200 blood draws, and 3 emergency drills; contributed to 5% medical readiness
- Facilitated Chasing Zero training, which supported improved infection control practices for 50 staff and structured high-reliance organization
- Conducted 4 weekly tracer assessments across 3 branch clinics, which supported high-quality patient care.
- Skilled at working independently and collaboratively in team environment
DHS/ICE/HRVWCC
Research Intern
01.2023 - 03.2023
Job overview
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Completed research, compiled data, and assisted in timely reporting.
- Present research findings through data tables, graphs, and presentations.
- Prepared tables, graphs, and fact sheets to summarize research results.
- Assisted with preparing project-related reports, presentations, and manuscripts.
- Collaborated with research teams to develop project plans aligned with target timescales.
- Selected research tools and methods to access and analyze required data.
- Record and analyze data to produce reports of results.
- Collaborated with researchers and scientists to design and execute experiments.
Department Manager
01.2017 - 01.2020
Job overview
- Managed 6 staff members in reviewing 1600 special duty screenings developed weekly medical and dental reports and oversaw the administration of 3,400 vaccines ISO 14 operational commands which resulted in a 95% increase
- Led 12 personnel in pre/post-LTI of 19 AMALS valued at $2M with 100% accountability, which ensured readiness capability to “Fight Tonight.”
- Screened 3,000 patients, 24 Personnel Under Instruction that augmented Joint Force COVID-19 efforts, IAW Centers for Disease Control
- Managed postal operations and processed 21,000 pieces of parcels valued at $1.2M, which resulted in the delivery of high-valued items to 420 personnel
- Facilitated Bystander Intervention course to 60 members, contributing to zero c
Instructor
01.2014 - 01.2017
Job overview
- Led 16 Joint-Service instructors in providing academic and practical skills instruction to apprentice-level Navy and Air Force students
- Coordinate delivery of 2,152 hours of didactic and practical instruction to 632 Navy and Air Force students resulting in 32 Honor Grads, 35 Dean’s List Recipients, 300 BLS certifications, and filled 500 operational, and shore billets throughout Department of Defense
- Performed 14 academic oversight boards and 50 academic counseling enhancing student study habits and test-taking skills
- Performed 20 instructor evaluations across 18 accredited programs ensuring 100% compliance; aligned training with force readiness enhancing the organization’s performance-based detailing for 424 students across 3 geographically separate regions
- Developed workforce blueprint which yielded to optimal utilization of staff across 2 directorates; facilitated 8 hours of advanced classes for 28 junior leaders.
Surgical Technician
01.2008 - 01.2014
Job overview
- Supervised 24 Surgical Technologists in a 9-room operating suite supporting 3,000 surgical cases annually
- Led 28 personnel ensuring maximum unit efficiency without reduction in surgeries and provided seamless daily operation of the department
- Oversaw $60K in equipment; maintained optimal stock levels and ensured the maintenance of $1M in equipment that sustained logistical readiness
- Author department's Standard Operating Procedure (SOP) and documented procedures and responsibilities leading to a 50% increase in productivity
- Facilitated 2 Basic Life Saving (BLS) classes for 12 personnel that impacted the organization's mission and vision for molding future Navy leaders
- Research
- Conducted extensive academic research, interpreting, analyzing, and synthesizing complex concepts through critical with a concentration on human security and resilience
- Intern with HSI/HRVWCC Partnership in criminal investigative research of Human Rights violations and War Crimes such as torture, and extra-Judicial killing (EJK) within the colors of laws
- Organizational Skills
- Teamwork, Team leadership, and reliability
- Empathy and respect for others
- Emotional resilience
- Communication, active listening, reading, and writing, and ability to conduct research presentations
- Critical thinking
- And diversity, openness, and willingness to new ideas or challenges
Education
Embry-Riddle Aeronautical University - Daytona BeachDaytona Beach, FL
Master of Science from Human Security And Resilience
08.2023
University Overview
University of PhoenixArizona
MBA
12.2011
University Overview
Skills
- TECHNICAL COMPETENCIES
- Microsoft Office Suite 365 SharePoint
- Project Management
- Interpersonal Communications
- Team Leadership
- Project support
- Team collaboration
- Reporting capabilities
- Critical Thinking
- Decision-Making
- Attention to Detail
- Excellent Communication
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- You will be responsible for execution of the Department of Navy (DON) Hotline Investigation program through Headquarters Area Commands.
- You will review and analyze final inquiries and investigative products to ensure they are complete, impartial and that investigative findings are fully supported by the evidence.
- You will perform a wide range of functions which involves examining, evaluating and reporting on efficiency and economy of operations, compliance with laws and regulations and effectiveness of program results.
- You will assist, as required, in administering a follow-up program for Hotline matters resulting in recommendations from the Commander for disciplinary and corrective action.
- You will , prepare amendments to reports, to include recommendations to amend findings for approval by The Inspector General.
Affiliations
Affiliations
- Jaycees during my first degree program back in Nigeria.
Languages
IGBO
Native or Bilingual
Timeline
Research Intern
DHS/ICE/HRVWCC
01.2023 - 03.2023
Operations Manager
MAURICE NWAGBARA
12.2017 - 12.2020
Clinic Work Center Supervisor
United States Navy
12.2017 - Current
Department Manager
01.2017 - 01.2020
Instructor
01.2014 - 01.2017
Surgical Technician
01.2008 - 01.2014
Embry-Riddle Aeronautical University - Daytona Beach
Master of Science from Human Security And Resilience
University of Phoenix
MBA