Maurice Parks
Jersey City,NJ
Summary
Ambitious business professional with extensive experience in sales, client relations, and team leadership within high‑performance, fast‑paced environments. Proven track record of driving revenue growth, strengthening customer loyalty, and improving operational efficiency through strategic decision‑making and exceptional communication skills. Committed to advancing in a role that supports long‑term development in finance, business, or management while contributing to an organization that values innovation and excellence.
Overview
1
1
Certificate
10
10
years of professional experience
Work History
Expert
Peloton
Short Hills, NJ
04.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Deliver product knowledge on peloton fitness Items.
Assistant Manager/Supervisor
Brooks Brothers
Tinton Falls, NJ
09.2025 - 04.2026
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in managing daily store operations and team performance.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new employees on company policies and procedures effectively.
- Collaborated with upper management on strategic planning initiatives.
- Resolved customer inquiries and complaints, improving overall satisfaction levels.
Admission Office Representative
Brookdale Community College
Middletown/Lincroft, New Jersey
01.2025 - 08.2025
- Answer phone calls related to the admission process of Brookdale Community College
- Scheduled and hosted campus tours for prospective students and their families. Campus Tours to showcase each department of college.
- Reviewed and recorded incoming students’ transcripts to ensure proper admission evaluation. & document incoming students’ transcripts.
Sales-Product Guide
Arc’teryx
Short Hills, New Jersey
03.2024 - 01.2025
- Educated customers on product features and benefits.
- Processed cash and credit transactions efficiently.
- Oversaw daily operations in front and back of house to maintain cleanliness and organization.
- Guided customers in selecting appropriate outdoor gear tailored to their needs.
- Built personal relationships with guests to promote positive experiences.
Personal Trainer
Equinox
New York, New York
07.2023 - 03.2024
- Trained clients in strength training, cardiovascular exercise, and stretching to enhance overall fitness.
- Educated clients on proper nutrition to support fitness objectives and improve health outcomes.
- Assisted individuals in setting achievable fitness goals and monitored progress to ensure successful attainment.
Sales Supervisor
Brook Brothers
New York, New York
10.2022 - 07.2023
- Engaged customers in conversation to identify individual needs and enhance shopping experience.
- Oversaw cash register operations to ensure smooth and accurate transactions.
- Stocked and organized merchandise by size and color to improve product visibility and accessibility.
Pool Concierge/Membership Concierge
Lifetime Athletic Club (Flagship) Sky
New York, New York
05.2022 - 10.2022
- Maintained front desk concierge book, ensuring visitors had access to timely and relevant local information.
- Delivered friendly and efficient customer service, effectively resolving challenging situations.
- Managed daily operations, ensuring cleanliness and safety compliance in pool areas.
- Provided exceptional hospitality, fostering positive relationships with both new and returning guests.
- Created welcoming and comfortable environment for guests.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Crew Member (Covid-19 Pandemic)
Trader Joes
Hoboken, New Jersey
11.2021 - 04.2022
- Stocked shelves to enhance organization and accessibility of products in assigned department.
- Delivered customer service by greeting customers and ensuring quality standards were met.
- Supported colleagues in reaching team objectives.
- Delivered exceptional customer service by assisting shoppers and addressing inquiries promptly.
- Collaborated with team members to restock shelves, ensuring product availability for customers.
Store Manager (Covid-19 Pandemic)
Kids Footlocker
North Bergen, New Jersey
12.2020 - 03.2021
- Managed store employees in fast-paced environment, fostering teamwork through proactive communication and constructive feedback.
- Built connections with customers, enhancing relationships and customer loyalty.
- Scheduled employee shifts based on customer traffic patterns and individual strengths for optimal coverage.
- Scheduled employees for shifts, considering customer traffic and employee strengths.
Sales Supervisor
Asics
New York, NY
11.2019 - 04.2020
- Led daily sales operations, ensuring team alignment with seasonal merchandising strategies.
- Mentored and trained staff on customer service excellence and product knowledge.
- Coordinated promotional events, driving increased foot traffic and brand awareness.
Sales Supervisor
The Frye Company (Flagship)
New York, New York
11.2019 - 04.2020
- Monitored marketplace trends to inform sales strategies.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Participated in monthly sales meetings and quarterly training sessions to enhance skills and knowledge.
- Managed client relationships through a personal book to ensure ongoing engagement and support.
- Attended monthly sales meetings and quarterly sales training.
- Maintained current knowledge of evolving changes in the marketplace.
Seasonal Sales Support
Theory (Saks Fifth Avenue)
New York, New York
08.2019 - 11.2019
- Engaged clients in social settings to foster relationships and support colleagues' development.
- Acquired product knowledge to enhance customer transactions.
- Measured clients for custom suits and alterations in a tailored fitting process.
Cashier / Stock Associate
Barney’s New York (Flagship) 60th & Madison
New York, New York
03.2018 - 08.2019
- Worked closely with manager to solve problems and customer concerns.
- Assessed customer needs and provided tailored product recommendations to drive sales.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in inventory management by restocking merchandise promptly.
Stylist
J. Crew New York Flagship
New York, New York
10.2017 - 03.2018
- Processed payments and entered sales register to enhance customer service efficiency.
- Monitored current trends to tailor fashion recommendations and meet customer preferences.
- Addressed guest complaints about service and style to enhance customer satisfaction. about service and style.
- Styled and coordinated outfits to enhance customer experience and promote brand identity
- Provided personalized styling consultations, fostering strong client relationships and repeat business
- Analyzed sales data to identify top-selling items, informing inventory decisions and display arrangements
- Developed strong relationships with clients, leading to increased repeat business and referrals.
Sales Associates
Journeys
New York, New York
07.2016 - 04.2017
- Answered customer questions about sizing, accessories, and merchandise care to enhance shopping experience.
- Created a welcoming atmosphere for customers to enhance their shopping experience.
- Restocked shelves to ensure product availability and maintain appealing store appearance.
Education
Associate of Science - Business Administration
Brookdale Community College
Lincroft, NJ05.2026
Bachelor of Science - Finance
George Washington University
Washington, DC05.2028
Skills
- Leadership and mentoring
- Business development
- Sales strategy
- Strategic planning
- Operational Management
- Problem-solving
- Decision-making
- Training and development
- Multitasking and organization
- Adaptability and flexibility
- Verbal and written communication
- Conflict resolution
- Reporting Tools
Accomplishments
- English-Fluent, Spanish-Basic/Comprehensive.
- Phi Theta Kappa Honor Society, Honors Society (Brookdale Community College), National Society of Leadership and Success.
- Vice President Positions within Phi Theta Kappa.
- Dean List: Spring 2024, Fall 2024, Spring 2025, Chess Club, Business Club, (TIN) The Innovation Network, Political Science Club.
- Brookdale Community College “Graduate Trustee Advisory Council. “
- Middle States College Advisory Council.
- Public Speaker at Multiple College Seminars (Development & Academic Achievement Seminars)
- Acknowledged by Board & Trustees of Board & Trustees through Meetings.
Certification
- New Jersey Real Estate License
- SIE Financial License
- Equinox “Personal Training Program” Certified License Personal Trainer.
Timeline
Expert
Peloton
04.2026 - Current
Assistant Manager/Supervisor
Brooks Brothers
09.2025 - 04.2026
Admission Office Representative
Brookdale Community College
01.2025 - 08.2025
Sales-Product Guide
Arc’teryx
03.2024 - 01.2025
Personal Trainer
Equinox
07.2023 - 03.2024
Sales Supervisor
Brook Brothers
10.2022 - 07.2023
Pool Concierge/Membership Concierge
Lifetime Athletic Club (Flagship) Sky
05.2022 - 10.2022
Crew Member (Covid-19 Pandemic)
Trader Joes
11.2021 - 04.2022
Store Manager (Covid-19 Pandemic)
Kids Footlocker
12.2020 - 03.2021
Sales Supervisor
Asics
11.2019 - 04.2020
Sales Supervisor
The Frye Company (Flagship)
11.2019 - 04.2020
Seasonal Sales Support
Theory (Saks Fifth Avenue)
08.2019 - 11.2019
Cashier / Stock Associate
Barney’s New York (Flagship) 60th & Madison
03.2018 - 08.2019
Stylist
J. Crew New York Flagship
10.2017 - 03.2018
Sales Associates
Journeys
07.2016 - 04.2017
Associate of Science - Business Administration
Brookdale Community College
Bachelor of Science - Finance
George Washington University