Maurice Sizemore
Oklahoma City,OK
Summary
Proactive and meticulous Manager with over 10 years of experience in the sales industry. Proficient in inventory control, sales, staff training, and development. Customer-oriented team player who excels at generating optimal satisfaction levels while building profits and client generation. Exceptional attention to detail and possess strong communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Enterprise Mobility
08.2024 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Management Trainee
Enterprise Mobility
01.2024 - 08.2024
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Described product to customers and accurately explained details and care of merchandise.
- Handled day-to-day customer or client questions via telephone or email.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Market Sales Manager
Samsung Electronics (HA)
07.2022 - 10.2023
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Built relationships with customers and community to establish long-term business growth.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Lead Experience Consultant
Samsung Electronics
08.2021 - 06.2022
- Welcome and engage with customers in a friendly and approachable manner
- Understand customers' needs and preferences when it comes to Samsung products
- Answer inquiries and provide information about Samsung leasing options, terms, and benefits
- Stay updated on the latest Samsung products, features, and innovations
- Educate customers on the functionalities and advantages of Samsung devices
- Assist customers in selecting the right products based on their requirements
- Provide technical assistance for setting up and troubleshooting Samsung products
- Identify opportunities for upselling and cross-selling Samsung products or services to meet the customers needs
- Present promotions, discounts, and warranty options to enhance the customer's experience
Jewelry Consultant
Kay Jewelers
11.2018 - 07.2021
- Greet and assist customers with enthusiasm, making them feel valued and comfortable in the store
- Build rapport, ask questions, and actively listen to their needs
- Develop a deep understanding of Kay Jewelers product offerings, including diamonds, gemstones, metals, and design options
- Being able to explain the quality and significance of each piece
- Guide customers through the selection process, offering personalized recommendations based on their preferences, budget, and occasion
- Suggest complementary items and explain the meaning and symbolism behind each piece
- Educate customers on how to care for their jewelry, including cleaning, maintenance, and warranty information
- Consistently meet or exceed sales targets, including individual and store goals
- Provide exceptional customer service throughout the purchasing process, from selection to purchase, sizing, and after-sales support
- Displayed merchandise by arranging in appealing ways to boost sales.
- Assist with inventory control, including receiving and restocking merchandise, ensuring accurate pricing, and maintaining the store's visual appeal
- Collaborate with other team members and management to create a positive and cohesive work environment
Technology Associate
Hewlett Packard, HP
05.2018 - 08.2018
- Engage with clients and customers to understand their printing requirements and challenges
- Stay updated on the latest HP printer models, technologies, and features
- Provide insights and recommendations to clients on the most suitable HP printers for their needs
- Configured copiers and printers for network connections to allow wireless and network printing.
- Assist clients in assessing the total cost of ownership for their HP printer solutions
- Identify opportunities for cost reduction and increased efficiency
- Maintain detailed records of client interactions, solution designs, and technical documentation for future reference and reporting
- Keep up with industry trends, especially in the field of printing technology and document management, and incorporate relevant innovations into client solutions
Assistant/Tech
Leemark Dental
05.2015 - 08.2018
- Aid manager in online sales and delivering dental products
- Manage online inventory, responsible for packaging, handling, and shipping
- Stay updated on new products, create new listings, and educate customers on products
- Consult with doctors about orders and products for offer
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Completed daily logs for management review.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelor of Arts - Psychology
University of Central Oklahoma
Edmond, OK05.2020
Associate of Arts - Psychology
Northeastern A&M College
Miami, OK05.2017
Skills
- Sales monitoring
- Customer relations
- Sales strategies
- Problem-solving
- Customer relationship management (CRM)
- Employee performance evaluation
- Customer service
- Sales reporting
- Team collaboration
- Multitasking and organization
- Microsoft office expertise
- Product and service sales
Timeline
Assistant Manager
Enterprise Mobility
08.2024 - Current
Management Trainee
Enterprise Mobility
01.2024 - 08.2024
Market Sales Manager
Samsung Electronics (HA)
07.2022 - 10.2023
Lead Experience Consultant
Samsung Electronics
08.2021 - 06.2022
Jewelry Consultant
Kay Jewelers
11.2018 - 07.2021
Technology Associate
Hewlett Packard, HP
05.2018 - 08.2018
Assistant/Tech
Leemark Dental
05.2015 - 08.2018
Bachelor of Arts - Psychology
University of Central Oklahoma
Associate of Arts - Psychology
Northeastern A&M College
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