Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maurice Smart

Savannah,GA

Summary

Experienced with training and developing package handling teams. Utilizes in-depth knowledge of safety procedures and efficient workflows to improve operational performance. Track record of fostering team collaboration and ensuring adherence to best practices. Able to train new under pressure while keeping the environment clean and safe. Able to lead and knock down specific tasks through out the shift

Hardworking professional with exceptional talents in fulfillment, communication and Skill. Energetic Job Title with experience working in solitary role or as part of fast-paced team. Honest and punctual employee.

Overview

5
5
years of professional experience

Work History

FedEx Package Handler Trainer

FedEx Ground-GA
06.2022 - Current
  • Very easy second to been a manager
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
  • Developed customized training materials for different learning styles, accommodating individual needs and preferences.
  • Coordinated cross-functional training initiatives, ensuring consistency across all departments involved in the package handling process.

Associate

Walmart.com
03.2022 - 06.2023
  • Delivered exceptional service consistently to elevate client experience.
  • Developed and implemented strategies to increase customer satisfaction
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Crew Member

McDonald's Restaurant
04.2020 - 02.2022


  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High school diploma - undefined

Alfred E beach high
GA
05.2023

Skills

  • Packaging
  • Kitchen Experience
  • Materials Handling
  • Load & Unload
  • Cooking
  • Warehouse Experience
  • Order Picking
  • Food Preparation
  • Delivery Driver Experience

Timeline

FedEx Package Handler Trainer

FedEx Ground-GA
06.2022 - Current

Associate

Walmart.com
03.2022 - 06.2023

Crew Member

McDonald's Restaurant
04.2020 - 02.2022

High school diploma - undefined

Alfred E beach high

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