Senior Loan Officer American Home Equity Mortgage
02.2000 - 01.2009
Developed strong relationships with customers through high levels of customer service.
Assisted customers in understanding loan terms and conditions to make informed decisions.
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate actions.
Compiled database of loan applicants' credit histories, financial statements and other financial information.
Submitted loan applications to underwriter for verification and recommendations.
Developed and maintained relationships with customers and lenders.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Processed loan applications and monitored progress from start to finish.
Monitored pipelines to track and log status of loans.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Assessed loan portfolios for compliance with underwriting policies.
Compiled closing packages for accuracy.
Adhered to federal and state compliance guidelines relative to mortgage lending.
Originated, reviewed, processed, closed, and administered customer loan proposals.
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