Maurice Velasquez
Panorama City,CA
Summary
Detail-oriented professional with strong customer service and team collaboration skills. Proven ability to enhance shopping experiences through effective merchandise organization and visual merchandising, ensuring customer satisfaction and loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stocker
Hugo Boss
Sherman Oaks, California
07.2025 - Current
- Stocked merchandise on shelves to maintain an organized shopping environment.
- Assisted with inventory management and restocked items as needed.
- Ensured product displays were visually appealing and aligned with brand standards.
- Collaborated with team members to optimize stock placement for customer accessibility.
- Maintained cleanliness of the store and ensured safety protocols were followed.
- Operated equipment for moving and organizing products in the stockroom efficiently.
Brand Ambassador
Hollister
Sherman Oaks, California
07.2025 - Current
- Engaged customers through product demonstrations and brand storytelling.
- Assisted in visual merchandising to align with Hollister's brand standards.
- Collaborated with team members to ensure a positive shopping experience.
- Maintained cleanliness and organization of the sales floor environment.
- Promoted positive company image through superior customer service experiences.
- Employed basic selling techniques to engage with customers.
- Built relationships with shoppers to enhance brand loyalty and visibility.
Team Member
Accesso Technology Group
Valencia, California
05.2021 - 08.2021
- Collaborated with team members to ensure efficient service delivery.
- Organized Wait Lines with 200+ people daily
- Responded promptly to individual customer requests and inquiries, providing excellent service
- Provided excellent and memorable customer service to ensure customer satisfaction
Education
High School Diploma -
Ulysses S. Grant Highschool
Van Nuys, CA06-2021
Bachelor of Arts - Marketing
California State University, Chico
Chico, CASkills
- Inventory management
- Visual merchandising
- Customer engagement
- Stock organization
- Equipment operation
- Customer service
- Team collaboration
- Brand promotion
- RFID scanning
- Workflow efficiency
Languages
Spanish
Professional
Certification
Digital Marketing Certification - Stukent
Timeline
Stocker
Hugo Boss
07.2025 - Current
Brand Ambassador
Hollister
07.2025 - Current
Team Member
Accesso Technology Group
05.2021 - 08.2021
High School Diploma -
Ulysses S. Grant Highschool
Bachelor of Arts - Marketing
California State University, Chico