Summary
Overview
Work History
Education
Skills
Personal Information
Qualifications
Timeline
Generic

Maurice V. Murrill

Woodstock

Summary

Multifaceted and consummate management professional, offering experience and distinct hands-on leadership expertise, with thorough understanding of healthcare workflows and Electronic Medical Records processes.

Overview

13
13
years of professional experience

Work History

SENIOR SOLUTIONS & LEARNING CONSULTANT III

ORACLE CERNER
08.2020 - Current
  • Train clinicians using train domain & production with real-life scenarios in collegiate style setting
  • Consult with clients on service line workflow, and guide them through interdependencies and design decision impacts
  • Provide solution oversight, direction, and expertise to stakeholders
  • Drive client-specific solution configuration design to meet workflow requirements and make recommendations to clients
  • Mitigate solution risks and issues
  • Execute workflow and process improvement strategies
  • Lead client meetings and events

TECHNICAL TRAINER

EMIDS – CHANGE HEALTHCARE
04.2019 - 08.2020
  • Conducted Revenue Cycle Management Essentials Training
  • Migrated clients going from Claims and Denials Advisor that use ON24/7 to address questions and issues
  • Responsible for training clients on Change Healthcare Revenue Cycle management including creating claims, scrubbing claims and sending approved payments to the payors
  • Responsible for setting up client calls, WebExs, Education Center Client Training as well as on-site client training to improve payment efficiency between client health information system and payors

EPIC CUPID, RADIANT & AMBULATORY

LEIDOS CONTRACTOR - PIEDMONT ATHENS MEDICAL CENTER
05.2018 - 03.2019
  • Conducted Personalization sessions with physicians and all other clinicians prior to Go Live
  • Translate current state workflow into future state workflow and conducted training sessions
  • Provided elbow to elbow support to multiple providers in Cardiology
  • Assisted end-users with navigating through the Progress Note and providers with sign and hold, sign and pend, cosign orders, as well as reconciling meds.
  • Assisted with Smart Phrases, Smart Tools concepts to limit the use of keystrokes for clinical documentation.
  • Provided support using Dragon as it integrated with Epic – Cupid module
  • Assisted physicians with orders management such as modifying, discontinuing, and adding orders.

EPIC CUPID, RADIANT & AMBULATORY

LEIDOS CONTRACTOR - NYU HEALTH
03.2018 - 04.2018
  • Provided elbow to elbow support to multiple providers in Cardiology Clinic
  • Helped end-users navigate through the Progress Note and assisted providers with sign and hold, sign and pend, cosign orders, as well as reconciling meds.
  • Assisted with Smart Phrases, Smart Tools concepts to limit the use of keystrokes for clinical documentation.
  • Provided support using Dragon as it integrated with Epic – Cupid module
  • Assisted physicians with orders management such as modifying, discontinuing, and adding orders.

EPIC CUPID, RADIANT, CLINDOC, CPOE INPATIENT

LEIDOS CONTRACTOR - ALLEGHENY HEALTH
02.2018 - 03.2018
  • Provided elbow to elbow support to providers and clinicians in the Cath Lab and Cardiology Department during pre-operative and post-operative procedures.
  • Helped end-users navigate through menu options such as master daily schedule and department appointment report (DAR). Assist clinicians with sign and hold, sign and pend, cosign orders, as well as reconciling meds.
  • Assisted with Smart Phrases, Smart Tools concepts to limit the use of keystrokes for clinical documentation.
  • Provided support in using the Admission, Rounding, Transfer, and Discharge Navigators
  • Assisted physicians with orders management such as modifying, discontinuing, and adding orders.

EPIC CUPID, RADIANT, AMBULATORY, CLINDOC TRAINER

ETTAIN GROUP CONTRACTOR - WELLSTAR HEALTH SYSTEM
10.2017 - 02.2018
  • Intensive train the trainer credentialing program
  • Trained physicians, nurses, & technologists in Epic 2017
  • Mentored colleagues during critique of training sessions
  • At the elbow go live support consultant for physicians, nurses and technologists

LEAD PROVIDER TRAINER

LEIDOS CONTRACTOR - HERITAGE VALLEY HOSPITAL SYSTEM
08.2017 - 10.2017
  • Trained physicians on provider documentation
  • Taught over 63 providers daily in classroom as well as rounded on multiple floors
  • Trained provider documentation, progress notes, operative notes, daily event notes, consult notes as well as order entry, and med reconciliation
  • Installed Dragon and trained the functionality to all providers
  • Lead elbow support during go live and helped in provider adoption
  • Provided status updates while troubleshooting system, technical issues and software application issues
  • Conducted daily end of day calls and status updates
  • Reported on provider adaptation to the system and identified candidates for refresher training
  • Discussed optimization enhancement with providers
  • Reported issues using Heritage Valley issues reporting process and reported updates to the providers

IMPLEMENTATION ANALYST

INGENIOUS MED
02.2017 - 08.2017
  • Provides clinical consultative support to customers during implementation, post-implementation, and into project maturity working with customers on analysis and solution enhancement
  • Vendor selection, implementation planning, project management, implementation, optimization, and clinician adoption of Point of Care Charge Capture, Electronic Health Records (EHRs) and Enterprise Content Management (ECM) systems
  • Leading and managing a team of clinicians in a management consulting role performing post live EHR Optimization, clinical content customization, Meaningful Use readiness, and Implementation support
  • Consults with and serves as an interface with Sales, Product Development Teams, and appropriate other areas to ensure continuity in systems planning, development and implementation
  • Performs comprehensive post go-live project assessments to ensure customers are maximizing the use of our products
  • Defining project tasks and resource requirements, managing project budget and project resource allocation, planning and scheduling project timelines
  • Invoicing clients for services provided and clearly explaining the value of those services
  • Presenting reports defining project progress, problems and solutions
  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice

SENIOR MANAGEMENT CONSULTANT

ALLSCRIPTS HEALTHCARE SOLUTIONS
01.2012 - 05.2015
  • Responsible for training, implementation and regulation of CMS Guidelines regarding Meaningful Use
  • Managed and coordinated all updates needed for Certified Workflows
  • Worked directly with Project Manager in Methodology re-design meetings and activities
  • Assisted with Design Session re-design / approach for all new deployment scenarios
  • Trained clinicians specific to the Management Consultant role
  • Trained physicians on provider documentation and CPOE as well as other clinicians on ClinDoc
  • Developed Internal training plan, materials and schedule
  • Delivered role-based Internal Training for Management Consultants and Certified Workflows
  • Assist the Project Manager with validating Management Consultant role billable hours / forecasting estimates associated with the v11.4 release for 3D and READY Methodologies
  • Provided clinical expertise to other members of the Program Team
  • Directly involved in Client Communication Planning and Delivery
  • Managed Risk Assessment along with Program Manager
  • Provided weekly updates and consults with Program Manager and other Service leaders on project progress as requested
  • Owned and complete all other Key Deliverables as outlined in the Program Team Charter Build and modify physicians’ notes as it relates to Allscripts Enterprise Electronic Health Records

Education

Epic Credentialed Cupid, Radiant, ClinDoc Trainer -

12.2017

Certified Meaningful Use Administrator -

01.2015

Bachelor of Science - Health Information Systems

University of Phoenix
Phoenix, Arizona
01.2013

Epic OpTime Training -

Cleveland Clinic
07.2012

ePrescribing Software Training -

Cleveland Clinic
04.2012

Allscripts Eclipsys Order Entry & ClinDoc Training -

Baylor University Medical Center
03.2012

Skills

  • Training and Support
  • Cerner
  • AllScripts
  • Epic
  • Computer Aided Dispatching (CAD)
  • Microsoft Office
  • Windows Operating Systems
  • Windows 7
  • Feasibility Studies
  • Performance Studies
  • Benchmarking
  • Capacity Planning
  • System Configurations
  • Installation Planning
  • Technical Consulting
  • Software Problem Solving

Personal Information

Title: Senior Solutions & Learning Consultant III/Healthcare IT Trainer

Qualifications

Possesses in-depth knowledge of healthcare plans, EMR processes and application support., Identify and escalate project risks and issues., Manages all resources assigned to projects to achieve project goals and satisfy clients., Efficiently identifies and solves project issues., Highly organized and detail oriented, with thorough understanding of procedures and logistics., Exceptional time management and prioritization skills., Consistent in completing and providing quality work within tight deadlines., Accurately understands and follows complex instructions., Managed the operations team during daily computer data link operations between ships and aircraft., Facilitated training for all computer operators and technicians., Developed and established long-term goals and objectives, and conveyed measurable results of division to senior executives., Provided direction to 40 personnel to maintain professional working knowledge and job skills daily., Served as Division Training Supervisor responsible for training more than 80 personnel., Experience training and supporting Cerner, AllScripts, Epic, nurses & providers during Ambulatory, Inpatient & Staffing implementation., Proficient in utilizing Computer Aided Dispatching (CAD) systems, and Microsoft Office applications., Identifies customer's system needs and responds to requests for proposals.

Timeline

SENIOR SOLUTIONS & LEARNING CONSULTANT III

ORACLE CERNER
08.2020 - Current

TECHNICAL TRAINER

EMIDS – CHANGE HEALTHCARE
04.2019 - 08.2020

EPIC CUPID, RADIANT & AMBULATORY

LEIDOS CONTRACTOR - PIEDMONT ATHENS MEDICAL CENTER
05.2018 - 03.2019

EPIC CUPID, RADIANT & AMBULATORY

LEIDOS CONTRACTOR - NYU HEALTH
03.2018 - 04.2018

EPIC CUPID, RADIANT, CLINDOC, CPOE INPATIENT

LEIDOS CONTRACTOR - ALLEGHENY HEALTH
02.2018 - 03.2018

EPIC CUPID, RADIANT, AMBULATORY, CLINDOC TRAINER

ETTAIN GROUP CONTRACTOR - WELLSTAR HEALTH SYSTEM
10.2017 - 02.2018

LEAD PROVIDER TRAINER

LEIDOS CONTRACTOR - HERITAGE VALLEY HOSPITAL SYSTEM
08.2017 - 10.2017

IMPLEMENTATION ANALYST

INGENIOUS MED
02.2017 - 08.2017

SENIOR MANAGEMENT CONSULTANT

ALLSCRIPTS HEALTHCARE SOLUTIONS
01.2012 - 05.2015

Certified Meaningful Use Administrator -

Bachelor of Science - Health Information Systems

University of Phoenix

Epic OpTime Training -

Cleveland Clinic

ePrescribing Software Training -

Cleveland Clinic

Allscripts Eclipsys Order Entry & ClinDoc Training -

Baylor University Medical Center

Epic Credentialed Cupid, Radiant, ClinDoc Trainer -

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