Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Maurice Walker

Maurice Walker

Business Strategist/Client Executive
Kennesaw,Georgia

Summary

Successful Strategy, Sales and Client Services Executive with over 25 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

Senior Client Partner

Andela
Atlanta, GA
08.2022 - Current

Andela is a global Technology Consulting and Staffing organization that provides talent and solutions in a 100% remote environment

Andela is based in Nigeria with US headquarters in New York

  • Increased portfolio revenues by over 30%
  • Increased Gross Margins portfolio by over 10%
  • Improved standing of existing accounts by increasing relationship viability from transactional to strategic
  • Increased Take Rates across portfolio of accounts by over 13%.
  • Managed accounts to retain existing relationships and grow share of business.
  • Prepared sales presentations for clients showing success and credibility of services.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.

Principal Consultant

Innovapreneur, LLC
01.2019 - Current
  • Innovapreneur LLC is an Investment Organization that serves as a holding company for Outsourced Sales Management Consulting efforts for rising firms
  • Created firm to assist Angel-funded organizations in the formation of their sales functions
  • Spearheaded custom value propositions for new products and services
  • Assisted new companies to attract new funding via market and sales strategies

VP of Sales and Strategy

CCS TECHNOLOGIES
08.2021 - 04.2022
  • CCS Technologies is a Business and Technology firm based in Kerala India, with US headquarters in Delaware
  • Created GTM Strategy for the North American market
  • Spearheaded effort to ensure new product development that may assist in new market penetration
  • Aligned Delivery and Marketing efforts to consolidate the GTM strategy
  • Identified opportunities to improve business process flows and productivity.
  • Led development of strategic marketing plans to raise awareness and drive sales growth.
  • Collaborated with senior management to develop strategic initiatives and long term goals.

Commercial Director

Levvel, Consulting Company
Charlotte, NC.
01.2020 - 08.2021
  • Levvel is a full-service Technology and Strategic, based in,
  • Lead Account Management efforts across the industry spectrum
  • Spearhead efforts to create pursuit strategies focusing on target markets
  • Help navigate revenue-generation efforts during the pandemic
  • Initiated new industry vertical that maximizes Levvel’s strong qualifications in the FinTech industry.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Negotiated, prepared, and signed contracts with clients.
  • Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
  • Contributed to industry events and trade shows to showcase products and gather industry intelligence.
  • Communicated directly with customers and partners to build strong business networks and relationships.

Director of Strategic Accounts

Softtek Integration Systems, Inc
01.2012 - 01.2018
  • Strategic Accounts
  • Softtek is the largest Technology Consulting firm based in Mexico
  • Softtek is the leader and founder of the Near-shore Delivery methodology
  • Created strategies that increase revenues in segment by 300% over baseline
  • Created and manage a team of account management and delivery resources with full P&L responsibility
  • Spearhead various technology innovation and digital transformation initiatives
  • Strategically transformed low-performing legacy accounts
  • Grew baseline gross margin of segment by over 7%
  • Grew segment baseline EBIDTA by over 9%
  • Portfolio of clients within the Travel/Hospitality, High Tech, Manufacturing, Retail and Education domains
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Organized daily workflow and assessed appropriate staffing to provide optimal service.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.

Director- New Accounts

Sogeti USA, a CAP Gemini Company
01.2011 - 02.2012
  • Accounts
  • Sogeti is a CAP Gemini company that brings Big 5 Consulting expertise to various local markets
  • Responsible for opening new territory
  • Acquired 6 new accounts in a 12-month period
  • Created strategies that increase client retention by over 30%
  • Diversified accounts within the High Tech, Retail, Manufacturing and Communications domains.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.

Director of Business Development

Hexaware Technologies, Inc
08.2007 - 01.2011
  • Southeast Division
  • Hexaware is one of the largest Oracle/ PeopleSoft development organizations headquartered in India
  • Hexaware is also the largest HRIT Services companies based in Asia-Pacific
  • Responsible for new account acquisition, primarily within the BFSI and Utilities domains
  • Created repeatable strategies to reduce churn and resource turnover by over 15%
  • Increased support revenues by over 40% in the division
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.

Education

Bachelor of Science - Marketing

Columbia College Chicago
Chicago, IL
05.2001 -

Skills

    CRM

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Additional Information

Technical Experience Includes:

  • Digital Transformation Solutions and Strategies (Platform Deployment, Migration and Integration, RPA and AI, Workflow Automation, etc.)
  • Cloud and Infrastructure Strategies and Solutions (Microsoft Azure, SAP HANA, AWS, etc.)
  • Global Managed Solutions (Support, Development, Agile, Testing, Advisory, Security, Data)
  • ERP Development and Support (Microsoft, Oracle, SAP, Salesforce, etc.)
  • Responsive Technologies ( Salesforce, Microsoft Dynamics 365, Adobe AEM and other technologies and Microservices) and Mobile Technologies
  • Business Intelligence, Analytics and Data Warehousing
  • DevOps Solutions (CI/CD, SDLC Automation, etc.)
  • Project and Program Management
  • Solution-Based Staff Augmentation


Domain Expertise:

  • Hospitality
  • Supply Chain Management
  • Travel/Transportation
  • Manufacturing
  • BFSI
  • Retail
  • High Tech



Timeline

Senior Client Partner

Andela
08.2022 - Current

VP of Sales and Strategy

CCS TECHNOLOGIES
08.2021 - 04.2022

Commercial Director

Levvel, Consulting Company
01.2020 - 08.2021

Principal Consultant

Innovapreneur, LLC
01.2019 - Current

Director of Strategic Accounts

Softtek Integration Systems, Inc
01.2012 - 01.2018

Director- New Accounts

Sogeti USA, a CAP Gemini Company
01.2011 - 02.2012

Director of Business Development

Hexaware Technologies, Inc
08.2007 - 01.2011

Bachelor of Science - Marketing

Columbia College Chicago
05.2001 -
Maurice WalkerBusiness Strategist/Client Executive