Jennifer Bascom
Wells Fargo Bank N.A.
N. Las Vegas,NV
20
years of professional experience
Dynamic Branch Manager with a proven track record in project management and customer service. Expertise in team building and regulatory compliance, driving profitability and enhancing client satisfaction.
Work History
Branch Manager
5 Years 6 Months- Managed and inspired team members to perform to full potential, driving branch profitability.
- Led branch operations, ensuring adherence to banking regulations and policies maintain operational integrity
- Developed and implemented customer service strategies, resulting in improved client satisfaction and retention.
- Managed staff scheduling, hiring, and training to optimize team performance and service delivery.
Branch Operations Manager
7 Years 6 Months- Managed regulatory risks, ensuring compliance with company, state, and federal protocols to mitigate potential legal issues.
- Facilitated interdepartmental communication to streamline operations and address issues, enhancing overall workflow.
Bookkeeping Manager/Grocery Store Manager
6 Years 10 Months- Coordinated staff scheduling and processed weekly payroll, ensuring timely compensation for employees.
- Managed inventory levels to meet customer demands and support special events.
Education
Associate of Science - Child Development
Earned Spirit award from college for academics and perseverance. Recipient.
Bachelor of Science - Psychology
Skills
Regulatory adherence
Operational management
Project management
Team development
Risk management
Customer service
Effective communication
Client relationship management
Education and Training
Earned Spirit award from college for academics and perseverance. Recipient.
Timeline
Branch Manager
Wells Fargo Bank N.A.
2021.04 - CurrentRead More
Branch Operations Manager
Wells Fargo Bank N.A.
2013.10 - 2021.04Read More
Bookkeeping Manager/Grocery Store Manager
Albertsons Grocery Store
2006.12 - 2013.10Read More
University of Alaska
Bachelor of Science from Psychology
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College of the Sequoias
Associate of Science from Child Development
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