Mauricio Aburto
Houston,Tx
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
7
7
years of professional experience
Work History
Warehouse Assistant
Rembrandt Texas LLC
10.2023 - Current
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- As well as providing prompt responses to texts, emails and phone calls
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
Partner / Barista
Starbucks Coffee Company
08.2020 - 07.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
Server / Bartender
Polonia Restaurant
07.2018 - 03.2020
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- This store was family owned, so knowing the owners was a huge bonus
- Getting to know the food very quickly as well as picking up a few foreign words in Polish
- This gave me a huge confidence boost as a Server when talking to the customers.
To-Go Server
Pappadeaux's Seafood Kitchen
08.2016 - 10.2018
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
- Assisted in inventory management, reducing waste and controlling costs for the establishment.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Upheld strict sanitation standards through routine cleaning of workstations and dining areas, promoting a safe environment for all patrons.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Education
Bachelor of Science - Electrical Engineering
Lone Star College System
Spring, TX12.2025
High School Diploma -
Cypress Creek High School
Houston, Tx05.2017
Skills
- Team player
- Energetic
- Punctual
- Collaborative
- Product Recommendations
- Drawer Balancing
- POS Systems
- Up-Selling
- Payment Processing
- Safe Food Handling
- Menu Memorization
- Multitasking
Languages
Spanish
Native or Bilingual
Polish
Elementary
Affiliations
- Photography
- Video Games
- Family oriented
- Free Writing
- Dog sitting
Timeline
Warehouse Assistant
Rembrandt Texas LLC
10.2023 - Current
Partner / Barista
Starbucks Coffee Company
08.2020 - 07.2022
Server / Bartender
Polonia Restaurant
07.2018 - 03.2020
To-Go Server
Pappadeaux's Seafood Kitchen
08.2016 - 10.2018
Bachelor of Science - Electrical Engineering
Lone Star College System
High School Diploma -
Cypress Creek High School
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