Mauricio Alexandro Lopez
Tracy,CA
Summary
Experienced professional in the retail industry with a strong focus on delivering exceptional customer service and driving sales. Proven track record in inventory management, customer engagement, and merchandising execution. Thrives in collaborative team environments and adapts to changing needs. Known for reliability, results-driven approach, and excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Food Service Deli Clerk
Raley's Supermarket
10.2024 - Current
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Provided exceptional customer service, addressing concerns and offering recommendations to suit individual tastes.
- Managed department supplies, conducted product cycles, and handled code shrink transfers utilizing CAO. (Computer Assisted Ordering)
Cards & Party Lead/Cashier
Hobby Lobby
12.2022 - 07.2024
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Designed custom fixtures tailored to specific products being showcased.
Multi-Purpose Clerk
Save Mart Supermarkets
10.2019 - 04.2022
- Conducted morning audit check for Seafood counter, drafted product order to replenish outdated product, and staged display case by WOW system standard
- Maintained accurate records of all dairy-related activities, including production volumes, quality control reports, and employee hours worked.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
Education
Certificate - Retail Management
Fresno City College
Fresno, CA03-2027
Skills
- Experience assisting and engaging with customers to ensure a positive shopping experience
- Ability to resolve customer complaints or issues efficiently and professionally
- Clear, effective verbal communication with customers and team members
- Experience operating registers, processing payments, and managing cash
- Ability to arrange and display products to maximize sales and maintain store aesthetics
- Experience with tracking inventory, replenishing stock, and performing stock audits
Accomplishments
- Key Carrier Front End Manager Foodmaxx 2016-2017
Timeline
Food Service Deli Clerk
Raley's Supermarket
10.2024 - Current
Cards & Party Lead/Cashier
Hobby Lobby
12.2022 - 07.2024
Multi-Purpose Clerk
Save Mart Supermarkets
10.2019 - 04.2022
Certificate - Retail Management
Fresno City College
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