Mauricio Atilano

I have been taking aerial drone photos & video in the South Texas Region. Other tasks involve taking interior/exterior images for of real estate properties in the South Texas region.

Other tasks include:

• Took photos from different angles and perspectives to capture perfect images.
• Edited, toned, captioned, and uploaded photographs for publication.
• Photographed high-quality images for various print and digital projects.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Leveraged camera gear and equipment to express creative vision.
• Offered image proofs to help clients choose best photos from shoot.
• Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
• Scheduled studio appointments to shoot wide variety of subjects.
• Captured stunning images for variety of projects.
• Utilized various types of camera equipment to capture best possible shots.
• Collaborated with other photographers and videographers to capture special events.
• Generated cost-effective solutions for client's photography needs.
• Researched new camera equipment and accessories.
• Assisted clients with creative ideas for photography needs.
• Digitally edited photos to enhance appearance.
• Proficient in Photoshop, Lightroom and various Editing software.
• Invoice clients and follow up with photo shoot requests.
• Stay proficient with the drone even when there are no photoshoots scheduled to better my craft.

Amongst other tasks for day to day operations of the business. Although I would want to devote my talents in a growing company like Costar and feel I could grow as an individual a lot better.

• Provided customers with information about availability and pricing.
• Resolved various issues and discrepancies for customers.
• Handled billing information over phone.
• Worked closely with front desk to achieve full occupancy of property.
• Monitored customer reviews and feedback to maintain satisfaction and provide superior customer service.
• Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

References:

Edna: Manager at Teleperformance

Phone: 956.388.8500

*Teleperformance location is closed now.

• Upsold customers by recommending accessories and promotions to increase revenue.
• Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
• Activated both contract and pre-paid wireless phones for [Number] customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
• Tracked and recorded department inventory of products.
• Accepted and processed payments and purchases for new equipment using POS system.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Listened to customer needs and desires to identify and recommend optimal products.

Reference:

John Saenz: Sales Manager

Phone: 210.605.4953

• Took custody of prisoners from arresting officers to begin processing into detention facility.
• Regularly conducted security and sanitation checks.
• Attended to feeding, housing, and physical well-being of inmates.
• Responded promptly to emergency situations and provided medical aid.
• Processed visitors and attorneys arriving to see prisoners.
• Supervised and controlled behavior of over 60 inmates.
• Enforced rules and regulations to maintain order among inmates.
• Conducted security checks of inmates and living areas.
• Documented inmate behavior and activities in logbooks.

Captain Rosales

361.255.8338

• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Spoke to customers in native language (Spanish and English) to increase loyalty and establish relationships.
• Trained and mentored new sales representatives.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Developed and implemented sales strategies to increase profits.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Collaborated with cross-functional teams to identify and address customer needs.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Logged reports, expenses, receipts, and sales in company database.

John Saenz: Previous Store Manager

Phone: 210.605.4953