Mauricio Bermudez
Summary
client-focused associate with more than 3+ years of experience within fast-paced, high-volume work environments. Highly personable and receptive to clients needs. Well versed and accustomed to standard of operations in all work-related settings. Continuously strives to achieve goals and learn other areas of operations. Able to multitask and communicate with managerial staff to promote professional relationships and accept new challenges.
Overview
6
6
years of professional experience
Work History
Cash Clerk/Front End Cashier Assistant
Costco
07.2022 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Identified and resolved discrepancies and errors in customer accounts.
Lead Medical Assistant
Worksite labs
08.2020 - 08.2021
- Responsible for the accurate and complete documentation in the accessioning log, lab log, and any other site documentation as delegated
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid lab in interpreting results.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Customer service/Maintenance
Dialed in repairs
06.2017 - 08.2020
- Act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Resolved customer complaints in prompt, polite and professional approach.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
diploma -
Clayton Valley Charter High School
Associates in science -
Laney college
Oakland, CASkills
- Punctual
- Flexible
- Professional Approach
- committed
- Responsible
- Self-motivated
- Customer Relations
- Data Entry
- Resourceful
- Organized
- Team Player
- Highly personable
Timeline
Cash Clerk/Front End Cashier Assistant
Costco
07.2022 - Current
Lead Medical Assistant
Worksite labs
08.2020 - 08.2021
Customer service/Maintenance
Dialed in repairs
06.2017 - 08.2020
diploma -
Clayton Valley Charter High School
Associates in science -
Laney college
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