Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mauricio Caballero-Chicas

Woodbridge,VA

Summary

Versatile and driven professional with a strong foundation in operations, sales, and customer service across the hospitality and property management industries. Proven ability to manage complex, multifunctional roles ranging from inventory and vendor coordination to sales and resident relations. Recognized for exceeding leasing goals, optimizing lead conversion through data-driven strategies, and improving operational efficiency across multiple communities. Currently pursuing a Bachelor’s degree in Operations and Supply Chain Management to further enhance strategic and logistical expertise.

Overview

5
5
years of professional experience

Work History

Multi-Site Leasing Consultant

Legend Management Group
Centreville/Kingstowne, VA
05.2022 - Current
  • Achieved Leasing Consultant of the Year (2024) with a 40.39% closing ratio, reflecting top-tier sales performance.
  • Utilized CRM software to track leads, manage follow-ups, and maintain resident engagement throughout the leasing lifecycle.
  • Prepared and executed lease agreements, collected and processed rent payments, and ensured file compliance through regular audits.
  • Conducted market research and competitive analysis to position properties strategically, and inform weekly performance reports on tours, delinquency, and trends.
  • Collaborated with maintenance teams to ensure timely resolution of service requests, enhancing resident satisfaction.
  • Managed resident communication for lease violations, renewals, and move-in coordination.

Operations & Front-of-House Coordinator

Fratelli Italian Restaurant
Landover, MD
10.2020 - 04.2022
  • Oversaw daily operations in a family owned restaurant, including procurement, inventory tracking, and vendor relations during pandemic related supply shortages.
  • Managed front-of-house duties such as serving guests, taking orders, processing payments, and organizing dining and bar areas.
  • Supervised and coordinated waitstaff to ensure efficient and high quality customer service.
  • Planned and executed overnight events by sourcing promoters, managing security, and creating separate operational budgets for after-hours service.
  • Maintained cost control by sourcing budget friendly alternatives without compromising quality, helping the business adapt to COVID-19 economic challenges.

Education

Bachelor of Science - Operations And Supply Chain Management

George Mason University
Fairfax, VA

Associate of Applied Science -

Northern Virginia Community College (NOVA)
Annandale, VA
05-2024

High School Diploma -

Strasburg High School
Strasburg, VA
05-2020

Skills

  • Lease administration
  • Customer relationship management
  • CRM software
  • Market analysis
  • Sales strategy
  • Contract negotiation
  • Application management
  • Leasing and sales

Timeline

Multi-Site Leasing Consultant

Legend Management Group
05.2022 - Current

Operations & Front-of-House Coordinator

Fratelli Italian Restaurant
10.2020 - 04.2022

Bachelor of Science - Operations And Supply Chain Management

George Mason University

Associate of Applied Science -

Northern Virginia Community College (NOVA)

High School Diploma -

Strasburg High School

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