Mauricio Coronel
Orlando,FL
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Orlando, FL
04.2024 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packed fast food products in approved containers, cups, and bags.
- Stocked shelves and cases with new or transferred items.
Front Desk Receptionist
Ramada by Wyndham
Indianapolis, Indiana
10.2022 - 08.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Housekeeper
Garabini company home solutions
Orlando, FL
07.2022 - 10.2022
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Responded to requests from guests regarding housekeeping needs.
Education
Bachelor of Science - Sciences
Romulo Gallegos High School
Tachira , Venezuela 08-2012
Skills
- Cooking
- Sanitizing
- Sales expertise
- Passenger relations
- Company standards
- Verbal and written communication
- Safety awareness
- Hospitality service expertise
Timeline
Crew Member
McDonald's Restaurant
04.2024 - Current
Front Desk Receptionist
Ramada by Wyndham
10.2022 - 08.2023
Housekeeper
Garabini company home solutions
07.2022 - 10.2022
Bachelor of Science - Sciences
Romulo Gallegos High School