Mauricio de la cerda
Brownsville,Tx
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
receptionist
Sunrise clinic
01.2019
- Successfully managed information using medical software including sign-in, patient records, orders, and billing with 100% accuracy
- Performed dental whitening procedures to patients
- Assisted patients, directing them to appropriate personnel, and answered an average of 50 calls daily.
Crew Member
Chipotle
03.2022 - 06.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Sales Associate
Under Armour
11.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
server
Tom & Jerrys
03.2019 - 07.2019
- Bussed tables, presented menus, seated customers, and assisted waiters with drinks orders
- Cleaned tables and floors of the dining area, ensuring attention to detail and a comprehensive understanding of restaurant methodology and practices
- Answer questions about the menu items and make recommendations when asked
- Take orders from customers and timeously serve food and beverages to them
- Do consistent check-in with patrons to ensure satisfaction and address complains swiftly.
Education
High School Diploma -
Veterans Memorial ECHS
General Studies -
Texas southmost college
Skills
- Customer service oriented
- Cash handling
- Communication skills
- Bilingual
- Ability to work under pressure
- Critical thinking
- Strategic Planning
- Customer and Client Relations
- Organization Skills
- Time Management
- Greeting and Seating Clients
- Record Preparation
- Safe Food Handling
- Inventory Restocking
- Customer Needs Assessment
- Product Sales
- Exceptional Customer Service
- Stocking and Receiving
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Chipotle
03.2022 - 06.2022
Sales Associate
Under Armour
11.2021 - 03.2022
server
Tom & Jerrys
03.2019 - 07.2019
receptionist
Sunrise clinic
01.2019
High School Diploma -
Veterans Memorial ECHS
General Studies -
Texas southmost college