Mauricio Diaz
Inglewood,United States
Summary
Organized and efficient in high-pressure situations, effectively prioritizing tasks to meet objectives. Demonstrates compassionate customer service and operational excellence while coordinating sensitive transportation and interment activities, contributing to the dignity and respect required in each interaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Driver
Guerra Gutierrez
03.2026 - Current
- Provide professional and compassionate transportation services for deceased individuals between hospitals, mortuaries, funeral homes, and other designated locations.
- Coordinate pickups and transfers with hospitals, mortuaries, funeral homes, and other care facilities while maintaining professionalism, discretion, and respect for grieving families.
- Safely handle and transport decedents using proper procedures and equipment, ensuring dignity and respectful care throughout every transfer.
- Communicate effectively with hospital and mortuary staff to confirm pickup details, locations, documentation, and timely transfers.
- Maintain a dependable schedule and respond efficiently to time-sensitive transportation requests in a fast-paced environment.
- Inspect and maintain company vehicles and transportation equipment to support safe, reliable, and professional operations.
- Maintain accurate records and follow company procedures, safety requirements, and applicable handling protocols.
- Represent Guerra Gutierrez professionally while working with a wide range of mortuaries, hospitals, funeral-service professionals, and the public.
- Work independently while prioritizing multiple calls, pickups, and transportation assignments throughout the day.
Maintenance Worker
Forest Lawn
Cypress, United States
03.2023 - 03.2026
- Perform initial preparation of interment spaces by first locating them in office map books and proceeding to location and measuring space to proper dimension.
- Prepare interment locations for committal services using interment list reports provided by supervisor. Activities will include opening and closing space, assembling vault- lowering equipment, placing and lowering vaults and sealing lawn crypts.
- Check interment locations for accuracy prior to completing assigned tasks.
- Immediately informs supervisor of unsafe acts or conditions observed.
- Ensure all equipment is in safe operating order for both employees and clients by inspecting prior to each use.
- Maintain work and storage areas in a clean and orderly condition.
- Perform wall crypt entombments and columbarium niche placements.
- Operate a wide variety of power and hand equipment and tools including, shovels, rakes, brooms, scooters, generators, special utility vehicles, lowering devices, lifting devices, and trucks.
- Frequently operate tractors and tractor-loader-backhoes.
- Assist in placing tents as instructed for weather protection.
- Install flower vases, memorial tablets, and cut-out letters.
- Make minor adjustments to equipment (only with supervisor’s prior approval).
- Will make repairs to sunken interment locations to maintain level lawn appearance.
- Perform other duties as needed or required.
- May meet with client families whenever problems or complaints regarding memorial tablets arise. Quick resolution of complaints is essential to this customer service role.
- Assists in the maintenance of adequate inventory of supplies, tools and materials needed for interment activities by informing supervisor when supplies are low.
Sales Associate
7-Eleven
Culver City, CA
08.2022 - 01.2023
- Provides prompt, courteous customer service by discovering guest’s needs.
- Rings up all sales on the cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
- Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
- Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
- Reacts and reports to customer complaints tactfully and promptly.
- Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
Cashier
Barron’s Birrieria
Wilmington, CA
02.2021 - 07.2022
- Take orders and operate the cash register to receive cash payments from patrons.
- Ensure balance of the register at the end of the day.
- Support other areas of the restaurant as requested or needed such as setup, cleanup, prep work, and equipment maintenance.
Barber Shop Assistant
Louie’s Barber Shop
Hawthorne, United States
01.2020 - 07.2022
- Proactively greet customers entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Operate cash register to receive payments from clients.
- Answer numerous calls daily to assess customer’s needs, schedule appointments and ensure that any cancellations or readjustments are taken care of.
- Sterilize used tools, oversee inventory levels and restock as needed.
- Wash, dry, and fold towels.
- Maintain client contact information in the barber shop’s database with update information.
- Clean lobby, restrooms, and work areas to ensure a consistently well-kept outlook of the shop and health standards are met.
Plant Operator
Air Gas
Santa Fe Springs, CA
01.2023
- Identifies, sorts and palletizes cylinders by size and product for efficient refilling and handling.
- Performs visual inspections of empty cylinders.
- Hammers and odor tests and empty cylinders as required.
- Reports any equipment or facility defects to supervisor.
- Completes activity/deficiency reports as required.
- Removes and replaces labels on cylinders as required.
- Ensure any injury or accident is reported immediately.
- Maintain neat, clean and orderly plant appearance.
- Represents Airgas Inc. in a professional and dignified manner at all times.
Education
High School Diploma -
Hawthorne High School
Hawthorne, CA06-2022
Skills
- Organized
- Multitasker
- Great customer service
Certification
- Forklift
- Pesticide
- C.E.R.T certified
Languages
Spanish, Bilingual
Timeline
Driver
Guerra Gutierrez
03.2026 - Current
Maintenance Worker
Forest Lawn
03.2023 - 03.2026
Plant Operator
Air Gas
01.2023
Sales Associate
7-Eleven
08.2022 - 01.2023
Cashier
Barron’s Birrieria
02.2021 - 07.2022
Barber Shop Assistant
Louie’s Barber Shop
01.2020 - 07.2022
High School Diploma -
Hawthorne High School