Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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MAURICIO ESTEBAN ROA PALOMEQUE

MAURICIO ESTEBAN ROA PALOMEQUE

Summary

A person capable of handling any inconvenience, teamwork, I like to give ideas. and participate in them, I am a kind, friendly, punctual, responsible person, I I like to admire the work and effort of others, I am a person with great skills to socialize and deal with others. I like to learn and grow. Coordinated personal assistant perfected to help busy business owners and leadership. Expert help with business and personal requirements for promote productivity. Highly organized with a talent for multitasking using Superior time management and decision making skills.

Overview

8
8
years of professional experience

Work History

VALET PARKING

CENTER PARK GARAGE
03.2021 - Current
  • Receive cars and deliver tickets.
  • Parking customer cars.
  • Floor manager.
  • Ensure that the cars are in good condition.

Barback

Farm to Burger
03.2023 - 05.2024
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Server

Daddies Pizza
01.2022 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service Agent

MARATHON
05.2021 - 12.2021
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Managed high-volume of inbound and outbound customer calls.

Customer Service Agent

Carolsose Travel
04.2019 - 09.2020
  • Prepare travel packages for clients.
  • Hold meetings to publicize travel promotions.
  • Separate and buy tickets for families who wanted to travel.

Waitress

Resto Bar Carbonara
01.2017 - 12.2019
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.

Education

Universidad Catolica De Cuenca

Connection English Perfection Academy

Certificate of Social Assistance -

Skills

  • Bilingual(Spanish/English)
  • Behavior management
  • Critical thinking
  • Money management
  • Troubleshooting
  • Skill development
  • Good decision making
  • Task assignments
  • Discipline programs
  • Creative thinking
  • Verbal and written communication

Personal Information

  • Age: 26
  • Date of Birth: 11/06/97
  • Nationality: Chile Ecuador

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Barback

Farm to Burger
03.2023 - 05.2024

Server

Daddies Pizza
01.2022 - 04.2024

Customer Service Agent

MARATHON
05.2021 - 12.2021

VALET PARKING

CENTER PARK GARAGE
03.2021 - Current

Customer Service Agent

Carolsose Travel
04.2019 - 09.2020

Waitress

Resto Bar Carbonara
01.2017 - 12.2019

Connection English Perfection Academy

Certificate of Social Assistance -

Universidad Catolica De Cuenca

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MAURICIO ESTEBAN ROA PALOMEQUE