Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mauricio Flores

Cliffside Park,NJ

Summary

Dynamic hospitality professional with extensive experience at Embassy Suites, excelling in inventory management and employee training. Proven track record in enhancing food safety compliance and quality control, while fostering a collaborative team environment. Adept at resolving conflicts and ensuring exceptional customer service, consistently elevating guest satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Breakfast Supervisor

Embassy Suites
Manhattan, NY
04.2024 - Current
  • Maintained records of inventory, orders, invoices, production costs, and labor expenses.
  • Established standard operating procedures for all breakfast services related activities.
  • Ensured compliance with health, safety, and sanitation regulations.
  • Conducted regular performance reviews with kitchen staff members to provide constructive feedback on areas needing improvement.
  • Directed and supervised the activities of kitchen personnel to ensure that food preparation and service met quality standards.
  • Inspected workstations prior to meal periods for cleanliness, organization, and compliance with safety regulations.
  • Addressed customer complaints promptly and professionally while maintaining high standards of hospitality.
  • Trained new employees on proper food handling techniques, customer service standards, and sanitation procedures.
  • Ensured all health and safety regulations were followed in the kitchen area.

Back Waiter

Fleming's Prime Steakhouse & Wine Bar
Edgewater, NJ
11.2023 - 03.2024
  • Provided refills for beverages as requested by guests.
  • Assisted servers with setting tables and taking orders from guests.
  • Offered assistance in seating guests upon their arrival at restaurant.
  • Followed all safety guidelines when handling hot plates or sharp utensils.
  • Greeted customers in a friendly and courteous manner.
  • Replenished condiments, napkins, silverware, and other table needs as needed.
  • Carried trays of food to the appropriate tables for guests.
  • Verified that prepared food meets requirements for quality and quantity.

Education

Banking Assistant

Benjamin Subercaseaux
Santiago,Chile.
04-2014

High School Diploma -

San Antonio De Padua
Santiago Chile
12-2005

Skills

  • Inventory management
  • Food safety regulations
  • Standard operating procedures
  • Employee training
  • Quality control
  • Customer service
  • Food safety compliance
  • Team supervision
  • Conflict resolution

Certification

Food protection certification.

Languages

Spanish
Professional
English
Professional

Timeline

Breakfast Supervisor

Embassy Suites
04.2024 - Current

Back Waiter

Fleming's Prime Steakhouse & Wine Bar
11.2023 - 03.2024

Banking Assistant

Benjamin Subercaseaux

High School Diploma -

San Antonio De Padua

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