Mauricio Rodriguez

• Responded to customer needs through competent customer service and prompt
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
• Managed scheduling customers with flexibility and agility

Temp position

• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Proved successful working within tight deadlines and a fast-paced environment.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

• Increased production efficiency by assembling components quickly and accurately.
• Enhanced workplace safety by maintaining a clean and organized work area at all times.
• Maintained high-quality standards with thorough inspections of assembled parts.
• Collaborated with team members to improve production processes and maintain quality standards.
• Followed outlined specifications to implement assembly plans.

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
• Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
• Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.