Mauricio Villanueva
South Gate,CA
Summary
Confident warehouse professional and talented leader with over 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
8
8
years of professional experience
Work History
Shipping Coordinator
Glasswerks
10.2023 - Current
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Collaborated with administrators to resolve invoicing and shipping problems.
- Reviewed paperwork to determine priorities and set driver routes
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Performed quality checks on all outbound products
Operations Manager
Lula's Garden
03.2022 - 09.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Trained and guided team members to maintain high productivity and performance metrics.
Warehouse Inventory Control Supervisor
Radial
11.2020 - 02.2022
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
- Motivated and managed performance, activities, and responsibilities of Inventory Control Team.
- Memorized facility layout and located products.
- Managed multiple complex inventory activities and client-driven projects.
- Processed damaged goods and completed wasted inventory paperwork.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Cross-referenced invoices and supplies for reporting accuracy.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
Warehouse Operations Supervisor
Pitney Bowes
08.2016 - 11.2020
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Handled day-to-day shipping and receiving processes
Warehouse Clerk
West Central Produce
08.2015 - 08.2016
- Checked packages and merchandise for damage and notified vendors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Processed incoming shipments
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Education
High School Diploma -
South East High School
South Gate, CA06.2013
Skills
- Planning and Coordination
- Cultural Awareness
- Teambuilding
- Excellent Communication
- Dependable and Responsible
- Multitasking Abilities
- Training and Development
- Analytical and Critical Thinking
- Problem-Solving
- Organization and Time Management
- Flexible and Adaptable
- Self-Motivated
- MS Office
- Project Management
- Schedule Management
- ADP Workforce Now
- Staff Development
- Time Management
- Microsoft Excel
- Hiring and Staffing
Languages
English
Spanish
Timeline
Shipping Coordinator
Glasswerks
10.2023 - Current
Operations Manager
Lula's Garden
03.2022 - 09.2023
Warehouse Inventory Control Supervisor
Radial
11.2020 - 02.2022
Warehouse Operations Supervisor
Pitney Bowes
08.2016 - 11.2020
Warehouse Clerk
West Central Produce
08.2015 - 08.2016
High School Diploma -
South East High School
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