Maurick A Banks
Shawnee,OK
Summary
Well-qualified Business Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Highly customer focused, adaptable, amiable, and results driven.
Overview
17
17
years of professional experience
Work History
Property Manager
Acock Properties LLC
09.2019 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maximized rental income while minimizing expenses through effective planning and control.
- Completed annual rent calculations using housing database software.
Relationship Banker
First United Bank & Trust
10.2018 - 08.2019
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Identified sales opportunities and referred customers to branch partners in financial services
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
Client Service Specialist
Dell
09.2018 - 10.2018
- Provided solutions to operations issues for users , working closely via phone, email, live chat and web teleconference with end users
- Responded to 10-15 support requests from end users and patiently walked individuals through basic troubleshooting tasks daily
- Explained technical information in clear terms to non-technical individuals to promote better understanding
Relationship Banker
First United Bank & Trust
09.2017 - 09.2018
- Performed cash and check balancing to verify all daily and monthly cash accounts for accuracy
- Helped customers open and close accounts, apply for loans and make sound financial decisions
Trucker
Shawnee Milling Co
05.2017 - 07.2017
- Gathered and disposed of work site debris to remove safety hazards and boost team productivity
- Worked independently in fast-paced environment while meeting productivity and quality expectations
- Performed physical labor related tasks
Customer Service Representative
Citizens Bank of Ada
02.2016 - 04.2017
- Answered 20-30 customer telephone calls promptly to avoid on-hold wait times
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue
- Balanced teller drawers and ATM cash
- Supervised department operations and made continuous improvements in each area
Head Cook / Key Employee
Delta Cafe
03.2007 - 12.2015
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
- Followed "first in, first out" rule with every food and beverage item and ensured those that were outdated were tossed
- Monitored and improved work of 5-6 team members producing over 20 meals per night
Education
Producers License - Life Insurance
Oklahoma Life Producers License
Oklahoma City, OK11.2018
IT Certification - Information Technology
Comptia IT Fundamental Certification
Oklahoma City, OK05.2018
Bachelor of Science - Business Administration And Finance
East Central University
Ada, OK05.2016
Associate of Science - General Studies
Seminole State College
Seminole, OK2013
Skills
- Problem Solving
- Customer Service
- Adaptable
- Budgeting and Financial Reporting
- Time Management
- Decision-Making
- Team Leadership
Timeline
Property Manager
Acock Properties LLC
09.2019 - Current
Relationship Banker
First United Bank & Trust
10.2018 - 08.2019
Client Service Specialist
Dell
09.2018 - 10.2018
Relationship Banker
First United Bank & Trust
09.2017 - 09.2018
Trucker
Shawnee Milling Co
05.2017 - 07.2017
Customer Service Representative
Citizens Bank of Ada
02.2016 - 04.2017
Head Cook / Key Employee
Delta Cafe
03.2007 - 12.2015
Producers License - Life Insurance
Oklahoma Life Producers License
IT Certification - Information Technology
Comptia IT Fundamental Certification
Bachelor of Science - Business Administration And Finance
East Central University
Associate of Science - General Studies
Seminole State College
Similar Profiles
CEDRIC N. FIERCECEDRIC N. FIERCE
Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.
Alison KelmanAlison Kelman
CEO and President at Kelman Properties LLC and McKenzie Properties InternationalCEO and President at Kelman Properties LLC and McKenzie Properties International
Abraham Cabrera PadinAbraham Cabrera Padin
Assistant Superintendent at 2490 Davidson Properties, LLC & 20 West PropertiesAssistant Superintendent at 2490 Davidson Properties, LLC & 20 West Properties
Brya BookoutBrya Bookout
Lead Vault Teller at Thunderbird CasinoLead Vault Teller at Thunderbird Casino
Dayton HallDayton Hall
Cashier/Cook at Taco CasaCashier/Cook at Taco Casa