MAURIDI LUMUMBA
Nairobi
Summary
Highly experienced housekeeping specialist with over 4 years of expertise in maintaining high standards of cleanliness and organization across various environments. Demonstrated proficiency in utilizing advanced cleaning techniques and equipment to achieve superior results, while ensuring customer comfort and satisfaction. Strong organizational and time management skills, coupled with a keen attention to detail, enhance operational efficiency and reduce supply shortages. Proven leadership in training and managing teams to exceed performance expectations and maintain compliance with safety protocols. Passionate about sustainability and continuous professional development, seeking to leverage skills and experience to excel as a cleaner. Enthusiastic about contributing to a dynamic team and providing exceptional service in the hospitality industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cleaner
Qatar Airways and Catering Company
12.2022 - Current
- Cleaned and maintained general areas including offices, hygiene stations, deboxing areas, air showers and bathrooms, improving overall cleanliness by 25%.
- Ensured proper hygiene by adhering to company SOPs, resulting in a 20% reduction in hygiene-related complaints.
- Implemented daily safety measures, following MSDS and MS protocols, resulting in zero incidents over 3 years.
- Reduced supply shortages by 15% through efficient inventory management, maintaining optimal stock levels.
- Ensured no cross-contamination by using proper color codes, achieving a 100% compliance rate during audits.
- Improved team efficiency by 30% through optimized schedules and cross-training, contributing to a 10% increase in overall departmental performance.
- Conducted regular equipment maintenance checks, ensuring 100% operational efficiency.
- Developed and implemented a cleaning checklist, enhancing task completion accuracy by 15%.
- Coordinated with other departments to ensure timely cleaning services, improving interdepartmental collaboration by 10%.
- Monitored and reported inventory levels, preventing overstock and shortage.
Education
Diploma - Information and Communications Technology
Nairobi Institute of Business Studies
Certificate - Computer Packages
Graffin College
Kenya Certificate of Secondary Education - undefined
Mungyani Secondary School
Kenya Certificate of Primary Education - undefined
A.I.C Primary School
Certificate - Food handling and safety
Boecker Academy
Skills
- Customer Service
- Effective Communication
- Attention to Detail
- Time Management
- Flexibility
- Teamwork
- Problem-Solving
- Adaptability
- Leadership
- Active Listening
- Hospitality Management
- Laundry Management
- Waste Management
- Organizational Skills
- Safety and Emergency Procedures
- Chemical Handling
- Inventory Management
Certification
Certified Hotel Housekeeping Executive (CHHE), Intercontinental Hotel
LANGUAGES
English C1
Advanced
Timeline
Cleaner
Qatar Airways and Catering Company
12.2022 - Current
Diploma - Information and Communications Technology
Nairobi Institute of Business Studies
Certificate - Computer Packages
Graffin College
Kenya Certificate of Secondary Education - undefined
Mungyani Secondary School
Kenya Certificate of Primary Education - undefined
A.I.C Primary School
Certificate - Food handling and safety
Boecker Academy