Maurissa Bean
Saint Charles,IL
Summary
Accomplished Account Manager and Vendor Procurement professional with 7 years of successful experience in vendor management. Ready to utilize my expertise to drive significant results for your organization. Skilled in procurement, inventory control, and supplier negotiation, with a strong emphasis on team collaboration and achieving measurable outcomes. Adaptable to evolving needs and committed to staying informed about market trends and client demands. Recognized for my dependability and unwavering commitment to meeting objectives.
Overview
17
17
years of professional experience
Work History
VENDOR PROCUREMENT/ACCOUNT MANAGER/PROJECT MANAGEMENT SUPPORT
COMPLETE SOLUTIONS AND SOURCING
02.2024 - 12.2024
- Responsible for the overall delivery of client solutions, including sight surveys
- Created vendor/partner contact strategies to increase market presence and client satisfaction
- Determined the most effective development opportunities for increasing client choices and saving them money by mitigating their contracts, resulting in an 18% higher profit margin for the company and client
- Identified new methods and techniques to boost client happiness
SENIOR ACCOUNT DIRECTOR
P.A.R.T. S LLC, WOR INC
09.2023 - 02.2024
- Cultivated enduring client relationships, serving as the primary point of contact, resulting in a 20% increase in client satisfaction and retention
- Applied predictive management to optimize inventory parts, ensuring seamless daily compactor operations, leading to a 15% reduction in equipment downtimes
- Identified patterns of failure in advance, proactively offering repair solutions, and ensuring efficient access to in-house parts, contributing to a 25% improvement in maintenance efficiency
- Assisted drivers in navigating transportation route obstacles, guaranteeing on-time service delivery and enhancing operational efficiency
- Monitored and enforced customer schedules, achieving a 30% improvement in adherence to established timelines, and promoting overall service reliability
VENDOR PROCUREMENT /ACCOUNT MANAGER
DIVERSIFIED WASTE SOLUTIONS
01.2017 - 09.2023
- Maximized profits by skillfully negotiating contracts and closing agreements, achieving a 15% increase in profit margins
- Provided oversight management for housing portfolios, leading project management for new apartment buildings, and contributing to the design of trash rooms
- Ensured optimal conditions for property use and efficient service by trash providers
- Successfully managed customer service escalations related to solid waste stream issues, ensuring positive outcomes, and maintaining customer satisfaction at 95%
- Managed a team of five employees, offering guidance and support, resulting in a 20% improvement in project completion efficiency and successful escalations
- Developed and implemented strategies to increase overall team productivity and efficiency, leading to a 25% improvement in project delivery timelines
- Consulted with vendors, secured sale tenders, authored contract documents, maintained strategic relationships with suppliers, and evaluated vendor performance to enhance operational efficiency
DELIVERY COORDINATOR
MENARDS
06.2016 - 03.2017
- Streamlined delivery scheduling, optimizing the process, and reducing delivery lead times by 20%
- Coordinated delivery activities, ensuring accuracy and timeliness in product deliveries, resulting in a 15% improvement in customer satisfaction
- Managed and obtained customer orders for product deliveries, demonstrating effective communication skills and attention to detail, contributing to a 25% reduction in order errors
- Negotiated delivery rates and terms, resulting in a 10% reduction in overall delivery costs and improved profit margins
- Implemented efficient tracking systems for deliveries, providing real-time updates to customers and reducing delivery-related inquiries by 30%
ADMINISTRATIVE ASSISTANT
WISCONSIN DEPARTMENT OF CORRECTIONS
02.2013 - 05.2016
- Managed office tasks, coordinated communications, and maintained equipment, resulting in streamlined operations
- Successfully managed diverse projects across departments, contributing to a 15% increase in project completion
- Implemented effective data entry and bookkeeping practices, reducing errors by 20% and improving financial record accuracy
- Facilitated efficient communication among colleagues, enhancing team productivity by 25%
- Coordinated and organized schedules and events, ensuring timely and efficient execution and contributing to a 30% improvement in meeting and event punctuality
ADMINISTRATIVE ASSISTANT/DATA ENTRY
SETKO MANUFACTURING
10.2007 - 01.2013
- Coordinated intricate travel plans for executives, including Vice Presidents, fostering smooth and hassle-free trips while reducing travel-related issues by 20%
- Streamlined executive schedules and calendars, aligning them with organizational objectives and boosting overall productivity by 15%
- Demonstrated exceptional flexibility and work ethic by proactively taking on special projects, contributing to a 25% increase in team effectiveness
- Played a key role in cost optimization, collaborating with set screw manufacturing companies to provide competitive quotes
Education
Bachelor of Science - Business Administration
Northern Illinois University
Skills
- Adaptability
- Communication
- Team Management
- Relationship Building
- Conflict Management
- Invoicing
- Negotiation
- CRM Systems
- Microsoft Office
- Project Management
- Account Management
Timeline
VENDOR PROCUREMENT/ACCOUNT MANAGER/PROJECT MANAGEMENT SUPPORT
COMPLETE SOLUTIONS AND SOURCING
02.2024 - 12.2024
SENIOR ACCOUNT DIRECTOR
P.A.R.T. S LLC, WOR INC
09.2023 - 02.2024
VENDOR PROCUREMENT /ACCOUNT MANAGER
DIVERSIFIED WASTE SOLUTIONS
01.2017 - 09.2023
DELIVERY COORDINATOR
MENARDS
06.2016 - 03.2017
ADMINISTRATIVE ASSISTANT
WISCONSIN DEPARTMENT OF CORRECTIONS
02.2013 - 05.2016
ADMINISTRATIVE ASSISTANT/DATA ENTRY
SETKO MANUFACTURING
10.2007 - 01.2013
Bachelor of Science - Business Administration
Northern Illinois University
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