Maurisse Ashante G Pepino
Cicero,IL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Store Associate
Costco Wholesale Corp
11.2022 - 01.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Crew Member
Jollibee Foods Corporation
05.2022 - 11.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Shift Manager
McDonald's
09.2018 - 07.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Clerk
Home Health Connections Inc.
05.2017 - 05.2018
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Education
High School Diploma -
Niles North High School
Skokie, IL05.2017
Skills
- Loyalty Programs
- Pricing Assessments
- Organization
- Customer Assistance
- Station Preparation
- Hanging Items
- Excellent Written and Verbal Communication
Timeline
Store Associate
Costco Wholesale Corp
11.2022 - 01.2023
Crew Member
Jollibee Foods Corporation
05.2022 - 11.2022
Shift Manager
McDonald's
09.2018 - 07.2021
Clerk
Home Health Connections Inc.
05.2017 - 05.2018
High School Diploma -
Niles North High School