Mauritania Moreno
Powder Springs
Summary
Compassionate Medical Assistant offering advanced knowledge from years of experience and patient care. Works effectively with nurses and physicians to handle injuries and illnesses with calm, knowledgeable approach. Successful at handling challenging, fast-paced medical situations. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Emergency Department Technician
WellStar Kennestone Hospital
07.2024 - Current
- Assisted medical staff with patient triage and assessment in high-pressure environment.
- Monitored patient vital signs and reported changes to nursing team promptly.
- Facilitated communication between patients, families, and healthcare providers effectively.
- Conducted routine cleaning and sanitization of medical equipment and workspaces regularly.
- Supported emergency response efforts during critical situations with calm demeanor.
- Conducted triage assessments on incoming patients to determine priority of care based on severity of condition.
- Displayed excellent customer service skills while interacting with patients and family members in a compassionate manner.
- Answered call lights promptly to provide comfort measures or assistance with basic needs such as toileting needs.
- Performed EKGs on patients to monitor heart rate and rhythm as requested by physician or nurse.
- Assisted patients with activities of daily living including bathing, dressing changes, ambulation assistance and positioning in bed, chair, stretcher.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Applied and educated patients on orthopedic devices like crutch walking.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
Certified Medical Assistant
Sandy Plains Pediatrics PC
07.2023 - 04.2024
- Assisted healthcare providers during patient examinations and procedures.
- Prepared and maintained examination rooms for optimal patient care.
- Collected, documented, and communicated vital patient information efficiently.
- Administered medications and vaccinations under physician supervision.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Educated patients about medications, procedures and physician's instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Certified Medical Assistant
WellStar Health System, East Cobb Pediatrics
10.2021 - 03.2023
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Coordinated patient scheduling and follow-up appointments efficiently.
- Monitored vital signs and documented patient information accurately.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Certified Medical Assistant
North Atlanta Pediatric Associates
02.2018 - 04.2021
- Assisted healthcare providers during patient examinations and procedures.
- Prepared and maintained examination rooms for optimal patient care.
- Collected, documented, and communicated vital patient information efficiently.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Educated patients about medications, procedures and physician's instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- EKG, Billis, Strep test, Flu test, Pregnancy test,
- Open and close Laboratory
Certified Medical Assistant
Kennesaw Pediatrics PC
06.2016 - 02.2018
- Assisted healthcare providers during patient examinations and procedures.
- Prepared and maintained examination rooms for optimal patient care.
- Collected, documented, and communicated vital patient information efficiently.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Educated patients about medications, procedures and physician's instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- EKG, Billis, Strep test, Flu test, Pregnancy test,CBC test, Lipid test
Cashier
Farmers Basket
11.2015 - 06.2016
- Managed cash drawer and balanced daily receipts accurately.
- Maintained cleanliness and organization of the checkout area consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Customer Service Representative
Jones Group Insurance Services
10.2015 - 11.2015
- As a customer service rep attend high volume of calls, help customer with any questions or complaints.
- Collaborated with team members to improve service delivery processes.
- Developed strong customer relationships to encourage repeat business.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
Medical Assistant Certification -
National Healthcareer Association
02-2016
Medical Assisting -
Kennesaw State University Continuing Education
12.2015
CPR/First Aid/AED Certified -
American Heart Association
Skills
- Computer Applications- MS Word, Excel, PowerPoint
- Eclinicals EMR- Experience 3 years
- Epic EMR- Experience 3 years
- Bilingual- Fluent in Spanish, can read and speak fluently
- Clinical Externship- Employee Health at Kennestone Hospital, 10/19/2015-11/23/2015; 180 hrs
- Preceptor- Train new hires as ED techs; 10/2024-Present
References
- Jazmin Ortega, Co-worker, 770-876-9722
- Jaqueline Campos, Co-worker, 404-610-7687
- Sarah Lovelace, Former Supervisor, 404-545-4053
- Lilliana, Relative, 714-606-3920
Timeline
Emergency Department Technician
WellStar Kennestone Hospital
07.2024 - Current
Certified Medical Assistant
Sandy Plains Pediatrics PC
07.2023 - 04.2024
Certified Medical Assistant
WellStar Health System, East Cobb Pediatrics
10.2021 - 03.2023
Certified Medical Assistant
North Atlanta Pediatric Associates
02.2018 - 04.2021
Certified Medical Assistant
Kennesaw Pediatrics PC
06.2016 - 02.2018
Cashier
Farmers Basket
11.2015 - 06.2016
Customer Service Representative
Jones Group Insurance Services
10.2015 - 11.2015
Medical Assistant Certification -
National Healthcareer Association
Medical Assisting -
Kennesaw State University Continuing Education
CPR/First Aid/AED Certified -
American Heart Association