Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mauriyoni Tate

St. Louis,United States

Summary

Enthusiastic fulfillment associated willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

6
6
years of professional experience

Work History

Amazon Fulfillment Associate

Amazon
Dallas, Texas
10.2021 - Current
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Operated frequency scanners to track shipment progression and input data into shipping system.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Prepared and checked outbound shipments for accuracy.

Retail Sales Associate

True Religion
Dallas, TX
11.2019 - 09.2020
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Certified Trainer/Crew Member

White Castle Restaurant
St. Louis, Missouri
08.2017 - 10.2019
  • Planned and implemented courses of instruction accounting for individual strengths and final objectives.
  • Adhered to class plan and deadline-oriented training schedule.
  • Documented attendance, participation and progress.
  • Maintained organization of documents, materials and equipment.
  • Planned and implemented courses of instruction accounting for individual strengths and final objectives

Front Desk Receptionist Assistant

Kidz Biz Preparatory
St. Louis, Missouri
11.2017 - 09.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Received and routed business correspondence to correct departments and staff members.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Answered and quickly redirected large volume of calls on central system.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

Bachelor of Science - Business Management

UNT OF NORTH DALLAS
Dallas, TX
08.2024

Skills

  • Call Screening
  • Appointment Confirmation
  • Reading Comprehension
  • Mail Preparation and Sorting
  • Telephone Answering
  • Multi-Line Telephone Skills
  • Patient Benefits Confirmation

Timeline

Amazon Fulfillment Associate

Amazon
10.2021 - Current

Retail Sales Associate

True Religion
11.2019 - 09.2020

Front Desk Receptionist Assistant

Kidz Biz Preparatory
11.2017 - 09.2019

Certified Trainer/Crew Member

White Castle Restaurant
08.2017 - 10.2019

Bachelor of Science - Business Management

UNT OF NORTH DALLAS

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Mauriyoni Tate