Maurizio Nicita
West New York,NJ
Summary
Interest in seeking a position with a growing company that enables me to use my language skills, organizational skills in a dynamic environment. Effective at utilizing strong communication and critical thinking skills to oversee regular department operations and resolve challenges with little assistance. Positive and upbeat with reliable and focused mentality. Hardworking and well-versed in using problem-solving and organizational skills to coordinate job duties. Excellent management and deadline monitoring skills. Highly accomplished and versatile with extensive background supporting operations, including logistics, supply chain management and training of teams within everchanging environments. A dynamic leader, that consistently achieves outstanding results while building and maintaining strong, loyal relations with both clients and colleagues. Relates effortlessly across all levels of management. Multilingual and fluent in Italian and Spanish, offering solid comprehension of cultural diversity.
Overview
30
30
years of professional experience
Work History
Concierge
Stonehenge Apts, LLC
New York, NY
02.2023 - Current
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Completed routine maintenance checks, notifying management of needed repairs.
- Adhered strictly to key control policies for access into secure areas of the building.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Received deliveries via freight elevator, moving to appropriate locations within building.
- Liaised with security and other staff to facilitate emergency procedures.
- Maintained records of assigned duties for each shift worked.
- Kept business entrances clean, tidy and professional in appearance.
- Assisted with receiving deliveries, verifying contents and signing delivery receipts.
Office & Sample Manager
GMI USA Corp
New York, NY
11.2016 - 12.2022
- Supervised office employees, consistently cultivating productivity and positive work atmosphere
- Impeccable office organization to support efficiency, professionalism, and performance objectives
- Managed office inventory and placed new supply orders
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary
- Calibrated products to match design and operational specifications
- Compared product and materials colors, shapes, textures, and grades with predetermined templates
- Collaborated closely with COO to effectively smooth and improve office operations
- Implemented and maintained company protocols to facilitate smooth daily activities.
Shipping Coordinator
AL&S
New York, NY
09.2011 - 02.2016
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing product inventory
- Monitored product import or export processes to verify compliance with regulatory or legal requirements
- Compared shipment contents with paperwork to support inventory accuracy and records management
- Organized storage areas to maximize movement and minimize labor
- Prepared accurate shipping orders and bills of lading to direct and route materials
- Built relationships with shipping and logistics partners to secure better prices and prompt delivery times
- Tracked shipments and promptly addressed delivery discrepancies and delays
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Assistant Manager
Fresh Pomme Frites
Hoboken, NJ
09.2010 - 08.2011
- Delegated daily tasks to team members to optimize group productivity
- Directed and led employees, supervising activities to drive productivity and efficiency
- Organized schedules, workflows, and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies in order to identify opportunities with inventory and prevent shrinkage
- Learned all aspects of fast food business from ground-up to fully understand every operational facet and contribute to long-term business success.
Restaurant Owner/Operator
VIVA LA MAMMA
Union City, NJ
06.2009 - 08.2010
- Made weekly employee schedules, assigned work tasks, and regularly checked quality and productivity of team members
- Administered finances and led business operations by running payroll, making bank deposits, and analyzing income and expenses to maintain cost-effective operations
- Hired, trained, and motivated staff to fill all restaurant openings and spearheaded menu development
- Maintained cleanliness and sanitation across foodservice, storage, and preparation stations
- Located relevant vendors, set up schedules, and coordinated delivery, storage, and organization of inventory
- Optimized profits by controlling food, beverage, and labor costs.
Sales Executive
Sneaker Hub
Union City, NJ
11.1997 - 03.2008
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Managed food preparation, guest interaction, quality control, and customer relations
- Assisted customers find specific products, shared product knowledge, and researched pricing and availability
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Created and implemented store displays, promoting sales and growth
- Assisted in training of new hires on organizational procedures, policies, and sales techniques
- Assisted floor sales staff in dealing with stubborn or difficult customers, resolving conflicts, and implementing sales strategies to win business
- Retained clients and obtained referrals by promptly resolving customer complaints, providing value, and promoting quality.
Tour Manager
Bola Tour
Taormina, Sicily
06.1994 - 09.1997
- Represented client and supervised events with decisive leadership and quality execution
- Booked transportation, accommodation, and adjacent services and made follow-up calls
- Anticipated and met client demands to run efficient and profitable tours
- Developed guest relationships to achieve a high level of satisfaction
- Developed tour packages and itineraries for individual clients and groups across various locations
- Provided assistance with customs, currency exchange, and language translation for international trips.
Education
Soldato -
Centro Aviazione Esercito
03.1994
High School Diploma -
AviazioMuscolinoPietro Muscolino
06.1992
Skills
- Customer Service
- Problem-Solving
- Critical Thinking
- Worker Supervision
- Decision Making
- Relationship Building
- Work Planning and Prioritization
- Shipment Reconciliation
- Process Monitoring
- Budget Preparation and Management
- Receiving Oversight
- Cost Analysis
- Product Transportation
- Shipping Activity Oversight
- Logistics Planning
- Verbal and Written Communication
- Recruiting and Interviewing
- Workforce Management
- Onboarding and Training
- Issue Resolution
- Schedule Management
- Inventory Management
Timeline
Concierge
Stonehenge Apts, LLC
02.2023 - Current
Office & Sample Manager
GMI USA Corp
11.2016 - 12.2022
Shipping Coordinator
AL&S
09.2011 - 02.2016
Assistant Manager
Fresh Pomme Frites
09.2010 - 08.2011
Restaurant Owner/Operator
VIVA LA MAMMA
06.2009 - 08.2010
Sales Executive
Sneaker Hub
11.1997 - 03.2008
Tour Manager
Bola Tour
06.1994 - 09.1997
Soldato -
Centro Aviazione Esercito
High School Diploma -
AviazioMuscolinoPietro Muscolino
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