Maurkysha Jones

Process all record entries, modifications, clearances, and cancels in TCIC/NCIC systems on persons or property by researching,compiling and verifying the accuracy and completeness of our law enforcement information while ensuring compliance with policies and procedures.

Classroom training. Observed answering phones calls and handles emergency telephone calls requesting service in various areas within the City of Dallas. A computer terminal to ensure city service needs are met with efficiency and safety of field personnel.

Participated in a Qualifying Training Program to learn, through formal classroom instruction, the basic police procedures, techniques, and laws required to perform the duties to be a Dallas Police Officer.

• Ensure the facility is provided with high quality security services to protect people and property
• Report safety concerns, security breaches and unusual circumstances both verbally and in writing
• Build, improve and maintain effective relationships with both client | employees and guests
• Answer questions and assist guests and employees
• Answer phones or greet guests / employees in a professional, welcoming manner

• Delegated daily tasks to team members to optimize group productivity.
• Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
• Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Reviewed specifications and directions carefully to determine precise set up for production equipment according to specifications.

• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing, menu options.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.

• Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
• Assisted at the drive-thru window by swiftly handling cash and
  credit card transactions.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Walked through dining room during service to monitor guest satisfaction.
• Additional Information and advise servers and bussing staff of specific service needs.

• Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
• Protected company inventory with well-organized and secure storage areas.
• Used scanners to track parcel information such as condition or receipt.
• Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
• Communicated with teammates and supervisors about potential hazards and other issues to resolve together.

• Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
• Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.