Mauro Adan Cortes
Madera,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Case Packer
Ardagh Group
24441 Ave 12
06.2024 - 02.2026
- Operated packing machinery to ensure efficient product packaging and adherence to quality standards.
- Collaborated with team members to optimize workflow and minimize downtime during production shifts.
- Monitored inventory levels, ensuring timely replenishment of packing materials to maintain continuous operations.
- Conducted routine maintenance checks on equipment, identifying issues to enhance operational efficiency and reduce risks.
- Trained new employees on safety procedures, equipment operation, and quality control measures for effective onboarding.
- Demonstrated adaptability by learning new technologies quickly as they were introduced into the case packing process, maintaining a high level of productivity.
- Inspected items for defects and damage.
2nd Assistant Manager-Meat Dept
Rancho San Miguel Markets
Madera, CA
08.2020 - 07.2024
- Assisted with the development of staff training programs and materials.
- Resolved customer complaints in a timely manner.
- Inspected merchandise on display to ensure quality standards were met.
- Provided feedback to management regarding employee performance issues or concerns.
- Ensured compliance with safety regulations while administering disciplinary action when necessary.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Butcher-Meat Clerk
Rancho San Miguel Markets
Madera, CA
12.2012 - 08.2020
- Cleaned and sanitized work areas to maintain health standards.
- Weighed, wrapped, labeled, priced, and displayed merchandise for sale.
- Prepared cuts of beef, pork, veal, lamb and poultry to customer specifications.
- Operated slicers, grinders and other butcher shop equipment safely.
- Stocked shelves with freshly cut meats for customers to purchase.
- Displayed a professional attitude when interacting with customers or colleagues.
- Adhered to store policies regarding sanitation protocols during preparation of foods.
- Utilized knives appropriately when cutting raw meats into portions or steaks.
- Cut meat efficiently by breaking product down into sub-primal and retail cuts.
- Processed sides of beef, whole pigs, chickens and other animals to separate into individual cuts.
- Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
- Used sizing guidelines to cut meat products and arrange pieces in trays.
- Engaged in suggestive selling and other sales techniques via in-store intercom and one-on-one customer contact.
- Offered meaningful advice to customers regarding meat preservation and cooking methods.
- Prepared poultry for sale and consumption by cleaning, cutting and discarding inedible parts.
- Provided excellent customer service by answering questions about product selection.
Meat Clerk
Sunrise Food Market& Liqour
Madera, CA
10.2011 - 12.2012
- Stocked shelves with fresh meat products.
- Trimmed, cut, and packaged meats for sale in retail cases.
- Rotated stock to ensure quality control.
- Prepared customer orders in a timely manner.
- Weighed, priced, and wrapped meats before placing them in display cases.
- Labeled items correctly so they could be easily identified by customers.
- Used slicers and other department equipment to prepare cuts of meat for customers.
- Maintained product knowledge to respond to customer questions and make suggestions.
- Performed variety of tasks to enhance customer shopping experience.
- Maintained safe food handling practices to prevent germ spread.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
GED -
Mader Adult School
Madera, CASkills
- Product and Service Knowledge
- Staff Supervision
- Staff Management
- Cost Reduction
- Orientating and Training
- Team Motivation
- Machine operation
- Product inspection
- Packing boxes
- Box assembly
- Pallet jack operation
Languages
English
Limited
Spanish
Native or Bilingual
Nahuatl
Native or Bilingual
References
References available upon request.
Timeline
Case Packer
Ardagh Group
06.2024 - 02.2026
2nd Assistant Manager-Meat Dept
Rancho San Miguel Markets
08.2020 - 07.2024
Butcher-Meat Clerk
Rancho San Miguel Markets
12.2012 - 08.2020
Meat Clerk
Sunrise Food Market& Liqour
10.2011 - 12.2012
GED -
Mader Adult School