MAURO Amador
Richmond,CA
Summary
Proven leader and security expert with a track record of enhancing safety and efficiency at Allied Universal Security Services. Excelled in supervisory roles, driving team performance and customer satisfaction. Skilled in multitasking and fluent in Spanish, I bring a blend of decisive action and positive engagement to every challenge.
Overview
3
3
years of professional experience
Work History
Security Professional
Allied Universal Security Services
Berkeley, California
04.2024 - Current
- Performed routine patrol duties such as responding to alarms, conducting surveillance.
- Assisted patrol officers in responding quickly to crimes or situations involving potential suspects.
- Provided escorts for visitors, vendors, or employees as needed.
- Assisted with investigations of suspicious activities or persons on site.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Searched bags manually to identify prohibited items and contraband.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Team Leader
Blue Apron
Richmond, CA
12.2021 - 04.2023
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Education
High School Diploma -
DE ANZA High School
El Sobrante, CA06-2021
Skills
- Multitasking Abilities
- Organizational Skills
- Fluent in Spanish
- Supervision and leadership
- Friendly, Positive Attitude
- Decision-Making
- Dependable and Responsible
- Fast and Efficient
Timeline
Security Professional
Allied Universal Security Services
04.2024 - Current
Team Leader
Blue Apron
12.2021 - 04.2023
High School Diploma -
DE ANZA High School
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