Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mauro Delpino

Davis,CA

Summary

Personable employee with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.

Overview

4
4
years of professional experience

Work History

Office Clerk

Chevrolet
06.2019 - 04.2021
  • Interacted with customers by phone, email or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to requests for information from various individuals by providing vehicle history documents.
  • Maintained, organized files and stocked supplies to support team needs and maximize performance.
  • Kept reception area clean and neat to give visitors positive first impression.

Operations Team Member

Target
11.2019 - 01.2020
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Operated pallet jack to move unloaded goods to correct locations in warehouse.
  • Followed all shipping and receiving procedures for goods and materials as directed by Warehouse Manager.
  • Collected, arranged and input information into database system.

Outbound Problem Solver

Amazon
06.2021 - 12.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed timely and effective replacement of damaged or missing products.
  • Trained staff on operating procedures and company services.
  • Sought ways to improve processes and services provided.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.

Bullpen Hero

Amazon
01.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered goods and products to customer on time and in excellent condition.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
  • Put up discarded or returned merchandise, stocked and restocked front-end products and used supply items efficiently to eliminate waste and to achieve lowest supply cost.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Education

Master of Arts - English And Spanish

University of California - Davis
Davis, CA
12.2023

Skills

    Office Management

    Staff Management

    Organized Paperwork

    Active Listening

    Shipment Optimization

    Critical Thinking

    Prepare Orders

    Warehouse Operations

    Order Picking and Processing

    Operations Support

    Quality Control

    Basic Mathematical Calculations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bullpen Hero

Amazon
01.2022 - Current

Outbound Problem Solver

Amazon
06.2021 - 12.2021

Operations Team Member

Target
11.2019 - 01.2020

Office Clerk

Chevrolet
06.2019 - 04.2021

Master of Arts - English And Spanish

University of California - Davis

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Mauro Delpino