Mauro Luviano
Portland,OR
Summary
Proven logistics coordinator with a track record of enhancing package handling efficiency and reducing damage rates at FedEx. Skilled in warehouse safety and proficient in Microsoft Office, I excel in problem-solving and team collaboration. Spearheaded quality improvement initiatives in the US Air Force, significantly boosting process efficiency. Fluent in Spanish, I am committed to fostering long-lasting partnerships and improving customer engagement.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx
04.2023 - 07.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Logistics Coordinator
Galaxy Wine
08.2022 - 08.2023
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
US Airman
US Air Force
08.2018 - 08.2022
- Ensured compliance with all relevant regulations and guidelines pertaining to hazardous material handling and transport.
- Implemented risk mitigation strategies to safeguard against potential supply chain vulnerabilities.
- Spearheaded quality improvement initiatives to reduce errors and increase overall process efficiency within the logistics department.
- Streamlined shipping processes by optimizing packaging techniques, reducing material waste, and minimizing transit times.
Learning and Engagement Specialist
Arizona Science Center
01.2017 - 08.2018
- Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
- Analyzed data to identify trends and opportunities for improvement in customer engagement processes.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
- Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
Education
No Degree - Electrical Engineering
Portland State University
Portland, OR05.2026
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Bilingual: Spanish
- Proficient in microsoft office
- Willing to Learn
- Problem-Solving
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
FedEx
04.2023 - 07.2024
Logistics Coordinator
Galaxy Wine
08.2022 - 08.2023
US Airman
US Air Force
08.2018 - 08.2022
Learning and Engagement Specialist
Arizona Science Center
01.2017 - 08.2018
No Degree - Electrical Engineering
Portland State University