Mauro C Rodriguez
Houston
Summary
"Bilingual Auto Parts Specialist with over 14 years of experience and a deep understanding of automotive systems and mechanical components.
Highly effective at communicating technical specifications to a diverse customer base, ensuring 100% order accuracy and high satisfaction ratings. Committed to maintaining an organized, efficient warehouse environment through proactive inventory management."
Overview
19
19
years of professional experience
Work History
Auto Parts Specialist
BAP-GEON IMPORT AUTO PARTS
Houston, TX
05.2011 - Current
- Responsible for the sales of parts and accessories for foreign and domestic automobile brands, by providing expert guidance on auto parts selection to retail customers, dealerships, and repair shops. always seeking customer satisfaction and repeat business.
- Assisting customers in person, by phone or online.
- Trained and mentored junior staff on best practices in parts identification and customer service techniques.
- Developed streamlined workflows for order processing, reducing turnaround time for customer requests.
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
Sales Associate
CRAFTMASTERS
Houston, TX
04.2007 - 04.2011
- Sales of all types of countertops with natural stone products and engineered surface materials
- Enhanced customer engagement through product demonstrations and personalized service.
- Executed inventory management processes, ensuring optimal stock levels and organization.
Education
Bachelor - Communications
UMAN
MEXICOSkills
- Bilingual
- Communication skills
- Ability To Work Independently
- Multi Tasking
- Knowledge on the mechanical systems of a vehicle
- Vehicle diagnostics
- Computer literacy
- Warranty administration
- Parts identification
- Stock control
- Quick learner
- Problem solver skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Auto Parts Specialist
BAP-GEON IMPORT AUTO PARTS
05.2011 - Current
Sales Associate
CRAFTMASTERS
04.2007 - 04.2011
Bachelor - Communications
UMAN