Overview
Work History
Education
Skills
Timeline
Generic

Maurqerius Bryant

Atlanta,GA

Overview

7
7
years of professional experience

Work History

Small Business Owner

Healthy Bowls
Anniston , AL
12.2021 - 01.2024
  • Conducted regular meetings with employees to review progress towards company goals.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
  • Resolved conflicts between employees or customers in a timely manner.
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Monitored cash flow to ensure proper budgeting of resources.
  • Participated in trade shows, conventions, and other events related to industry promotion.
  • Identified and recruited staff members, including managers and sales personnel.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Updated website content regularly according to current trends within target markets.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Conducted performance evaluations and provided feedback for growth.

Front Desk Assistant

Sleep Inn Hotel
Oxford, AL
11.2019 - 02.2020
  • Greeted customers upon arrival and provided appropriate information regarding hotel services.
  • Adhered to all safety protocols set forth by the hotel management team.
  • Performed data entry tasks into computerized systems accurately and efficiently.
  • Verified identification and credit card information of guests prior to check-in.
  • Assisted guests with check-in and checkout procedures, including taking payments for room charges.
  • Monitored lobby traffic flow during peak hours; provided assistance where needed.
  • Updated room availability status for front office system and property management software system.
  • Participated in cross training activities with other departments such as housekeeping or sales and marketing teams.
  • Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
  • Provided support to other departments within the hotel, such as housekeeping and maintenance when needed.
  • Responded promptly to emails from guests concerning their stay at the hotel.
  • Maintained accurate records of guest accounts using computerized systems.
  • Ensured that all security procedures were followed according to company policy.
  • Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
  • Assisted with luggage handling for incoming guests.
  • Addressed customer needs in a timely manner.
  • Answered phones, responded to inquiries, and took messages.
  • Resolved customer complaints promptly and courteously.
  • Assisted with check-in and check-out procedures for guests.
  • Provided excellent customer service while upholding company policies.
  • Maintained cleanliness of lobby area at all times.
  • Welcomed large volume of guests and improved overall customer service.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.

Freight Handler, Receiving

Home Depot
Oxford, AL
01.2017 - 10.2019
  • Processed orders for shipment according to customer requirements.
  • Assisted with organizing special projects in order to maintain an efficient workflow throughout the entire organization.
  • Stacked cartons on pallets using appropriate equipment such as forklifts and pallet jacks.
  • Monitored outgoing shipments to verify that they meet quality assurance standards.
  • Unloaded and inspected incoming shipments to ensure accuracy of products received.
  • Packed items according to company standards, ensuring safety and security of contents during transit.
  • Organized stockroom shelves, bins and boxes in a neat and orderly fashion.
  • Operated lift truck, reach truck or other powered material handling equipment safely within the confines of the warehouse environment.
  • Executed inventory counts on merchandise stored in warehouse facilities.
  • Managed daily shipping, receiving activities, including deliveries, returns and transfers of goods between warehouses, locations.

Education

High School Diploma -

Gadsden State Community College
Gadsden, AL
05-2015

Skills

  • Payroll Administration
  • Accounting oversight
  • Employee Development
  • Business growth and retention
  • Staffing
  • Strategic Planning
  • Excellent Communication
  • Multitasking and Organization
  • Customer Service
  • Work Prioritization
  • Hospitality services
  • Listening Skills
  • Problem-solving skills
  • Cash Handling
  • Performance Improvement

Timeline

Small Business Owner

Healthy Bowls
12.2021 - 01.2024

Front Desk Assistant

Sleep Inn Hotel
11.2019 - 02.2020

Freight Handler, Receiving

Home Depot
01.2017 - 10.2019

High School Diploma -

Gadsden State Community College
Maurqerius Bryant