MAUSAM MAHARA
Woodside,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ARMY
United States Army Reserve
New York, NY
03.2025 - Current
- Operated communication equipment to ensure reliable signal transmission and reception.
- Implemented troubleshooting procedures to resolve signal issues swiftly and effectively.
- Enhanced communication capabilities by installing and maintaining signal support systems and networks.
- Coordinated with teams to oversee installation and maintenance of communication systems.
- Monitored system performance, identifying areas for improvement in signal reliability.
Law Enforcement Officer
New York City Police Department
New York, NY
10.2023 - Current
- Enforced laws to maintain public safety and order in diverse communities.
- Conducted thorough investigations of criminal activities, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to foster relationships and address local concerns.
- Oversaw patrol operations, ensuring adherence to department policies and procedures during shifts.
Driver
UBER/LYFT
New York, NY
08.2017 - 09.2023
- Coordinated transportation services by effectively communicating with passengers and delivering them to requested destinations.
- Achieved a flawless driving record through diligent practices. Enhanced vehicle longevity by ensuring cleanliness and proper upkeep.
- Utilized GPS navigation to optimize travel routes while upholding high standards of customer satisfaction.
- Delivered exceptional customer service to enhance rider satisfaction and loyalty.
Internship - Mobile Developer iOS
Research Foundation of The City University of New York
New York, NY
07.2022 - 09.2022
- Collaborated with CROWN DOCTORS to design and implement mobile applications for iOS and Android platforms.
- Designed and implemented mobile applications using React Native, focusing on user experience and performance optimization.
- Designed and launched features for identifying hair loss specialists, while collecting user insights to inform service enhancements.
- Developed mobile applications using React Native to enhance user engagement and accessibility.
- Collaborated with cross-functional teams to define project requirements and deliver innovative solutions.
Cashier/floor associate
7-Eleven
Queens, NY
02.2016 - 08.2017
- Executed customer greetings and accurately processed cash and credit transactions to ensure smooth operations.
- Developed onboarding processes for new hires, fostering teamwork and ensuring high levels of customer satisfaction.
- Trained and mentored new staff on cash handling procedures and customer service standards.
Assistant Manager/Server
Spice and Grill
Brooklyn, NY
01.2016 - 01.2017
- Facilitated positive customer experiences through proactive greetings and informative responses to questions.
- Ensured customer satisfaction through timely food service and precise transaction processing.
- Executed inventory ordering for supplies and food, maintaining efficient operations and quality standards in the restaurant.
- Utilized MS Excel to systematically document and analyze monthly revenues, expenses, and payroll for financial oversight.
- Executed payroll preparation for employees to facilitate timely compensation and maintain workforce satisfaction.
Education
Bachelor's Degree - Computer Information Systems, Networking & Security
New York City College of Technology
Brooklyn, NY12-2026
Skills
- UI Web Technologies: HTML, JavaScript
- IDE Tools: Visual Studio, Notepad, Sublime, nodejs
- Databases: MongoDB
- Language: Java, MySQL, BASH, Python
- Analytical Skills: Basic Cryptography
- Operating Systems: Windows, Linux, Kali, Meta
- Kali, Metasploit, Basic Cryptography, Cisco Packet Tracer
- Language: Fluent in Nepali, English, and Hindi
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
Certification
- Networking Basics, Cisco
- Python for Data Science, IBM
- Introduction to Cyber Security, Cisco
- Encryption, Great Learning
- Network Assurance, TEEX
- Information Security Basics, TEEX
- Insurance Agent (LIFE), NY State Department of Financial Services
Languages
Hindi
Professional Working
Nepali
Native or Bilingual
Timeline
ARMY
United States Army Reserve
03.2025 - Current
Law Enforcement Officer
New York City Police Department
10.2023 - Current
Internship - Mobile Developer iOS
Research Foundation of The City University of New York
07.2022 - 09.2022
Driver
UBER/LYFT
08.2017 - 09.2023
Cashier/floor associate
7-Eleven
02.2016 - 08.2017
Assistant Manager/Server
Spice and Grill
01.2016 - 01.2017
Bachelor's Degree - Computer Information Systems, Networking & Security
New York City College of Technology