Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Mausami khatri

Winston-Salem,NC

Summary

Dynamic retail professional with extensive experience at Sam's Club, excelling in store organization and cash management. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in planogram execution, consistently promoting seasonal products to optimize inventory flow and drive sales. Committed to maintaining high standards of cleanliness and safety.

Overview

6
years of professional experience

Work History

Sam's Club

Merchandise Associate
03.2024 - 08.2024

Job overview

  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Rotated manufacturer products.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.

Sam's Club

Cafe Associate
04.2023 - 02.2024

Job overview

  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.
  • Built and broke down display cases, secured, and returned product to storage space to assist with opening and closing duties.
  • Prepared pizza, hotdogs ,salads and beverages using grill, microwave, and steam tables to promote fresh and quality products.
  • Completed milkshakes and ice cream desserts for customers.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Brewed coffee and tea and changed out drink station syrups.

Bhatbhetani

Cashier
01.2019 - 01.2023

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

Nepal Polytechinic Institute
Bharatpur ,chitwan

High School Diploma
08-2018

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution

Languages

English
Limited Working
Hindi
Limited Working

Timeline

Merchandise Associate

Sam's Club
03.2024 - 08.2024

Cafe Associate

Sam's Club
04.2023 - 02.2024

Cashier

Bhatbhetani
01.2019 - 01.2023

Nepal Polytechinic Institute

High School Diploma

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Mausami khatri