Maushawn Anderson
Memphis,TN
Summary
Driven professional with several years of experience in hospitality industry and events planning. Strong customer service, organization and time management skills. Dedicated to providing top-tier service to guests and event attendees.
Overview
16
16
years of professional experience
Work History
Special Events Coordinator
Lemoyne-owen College
Memphis, TN
12.2021 - Current
- Coordinated and managed all logistics for special events, including venue selection, catering, decorations, entertainment, transportation and security.
- Created detailed timelines with specific deadlines for each task associated with the event.
- Researched potential vendors to provide services such as catering or entertainment.
- Organized volunteers to help set up and manage the event.
- Provided on-site management of special events to ensure smooth execution of plans.
- Communicated regularly with clients throughout the planning process to ensure their needs were met.
- Cooperated with other departments in order to coordinate resources needed for successful events.
- Advised clients on appropriate décor, food selections, music choices and other elements that will contribute positively to the success of their event.
- Ensured compliance with all applicable laws and regulations concerning safety and health standards during the event.
- Assisted in developing marketing materials such as invitations, brochures or flyers promoting upcoming special events.
- Maintained accurate records of all activities related to special events including contracts, invoices, receipts and attendance lists.
- Conducted post-event evaluations by collecting data from attendees about their experience at the event.
Staff Sergeant
United States Air Force, USAF
Fort Benning, GA
12.2008 - 11.2021
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
Education
Bachelor of Arts - Criminology
Lemoyne-Owen
Memphis, TN05-2026
High School Diploma -
Dr. Benjamin L. Hooks Career Academy
Memphis06-2007
Skills
- Budgeting expertise
- Registration management
- Vendor negotiation
- Event calendar management
- Event sales
- Conference preparation
- Events logistics management
- Vendor and contract negotiations
- Special events planning
- Meeting planning
- Coordinate exhibits
- Managing events start to finish
- Trade show management
- Scheduling
- Events requirements gathering
- Events planning trends
- Fundraising
- Branding
- Team mentorship
- Sponsorship development
- Conference planning
- Client meetings
- Sales expertise
- Contract negotiation skills
- Locating venues
- Budgeting and finance
- Cost estimating
Timeline
Special Events Coordinator
Lemoyne-owen College
12.2021 - Current
Staff Sergeant
United States Air Force, USAF
12.2008 - 11.2021
Bachelor of Arts - Criminology
Lemoyne-Owen
High School Diploma -
Dr. Benjamin L. Hooks Career Academy
Similar Profiles
Julie GravesJulie Graves
AVP INSTITUTIONAL ADVANCEMENT AND EXTERNAL AFFAIRS at LeMoyne-Owen CollegeAVP INSTITUTIONAL ADVANCEMENT AND EXTERNAL AFFAIRS at LeMoyne-Owen College
Antoine L Sherman JrAntoine L Sherman Jr
Stocker at Lemoyne-owen CollegeStocker at Lemoyne-owen College
Amier CooperAmier Cooper
IT Intern at Lemoyne-Owen CollegeIT Intern at Lemoyne-Owen College